Announcement
On September 17, 2026, Ai+ Smartphone announced a major after‑sales expansion in India, targeting more than 1,000 service touchpoints nationwide.
Service Network Expansion
The company currently operates over 800 service centres and will add more than 200 additional centres, pushing the total network beyond the 1,000‑centre milestone. This expansion is intended to make ownership support more accessible, transparent and consistent for all Ai+ customers.
Exclusive Delhi Service Centre
Ai+ will open its first dedicated and exclusive Service Centre in Delhi, scheduled for launch during the Diwali period. The Delhi facility will provide trained technical support, genuine spare parts, standardized repairs, software assistance, warranty support and device setup for the entire Ai+ smartphone portfolio. Turnaround times are targeted from same‑day resolution for simple issues to up to seven days for more complex repairs.
Ai+ Assistance App
Alongside the physical network growth, Ai+ is launching the Ai+ Assistance App, a unified digital platform that consolidates device support, service bookings, ticket generation and tracking, and troubleshooting assistance. Through the app, users can view device and warranty information, locate the nearest service centre, book service requests, generate and monitor tickets, and access step‑by‑step troubleshooting guidance.
Executive Comment
Madhav Sheth, CEO of NxtQuantum Shift Technologies (the parent of Ai+ Smartphone), stated that building a smartphone brand extends beyond the device itself and that the combined physical‑digital expansion is aimed at delivering reliable, transparent and dependable support wherever customers are located.
Company Background
NxtQuantum Shift Technologies is a deep‑tech Indian firm focused on secure, sovereign digital platforms. Founded by Madhav Sheth, the company developed NxtQuantum OS, touted as India’s first sovereign operating system. Ai+ Smartphone is positioned as a next‑generation Indian‑built brand powered by NxtQuantum OS, emphasizing clean design, long battery life, trusted software performance, affordable pricing, AIoT product integration, privacy‑first architecture and equitable access.
Conclusion
The launch of the exclusive Delhi Service Centre and the Ai+ Assistance App, together with the network expansion to over 1,000 touchpoints, reflects Ai+ Smartphone’s commitment to enhancing after‑sales service quality and customer experience across India.