Overview

AU Small Finance Bank Limited (AU SFB), a scheduled commercial bank and India’s largest small‑finance bank, announced the launch of a fully digital savings‑account opening experience. Customers can complete the entire process, including KYC, through a live two‑minute video interaction with a bank representative, using the AU 0101 mobile app or the bank’s website. The account is activated and ready for transactions in under ten minutes, requiring only a valid Aadhaar and PAN, with no physical documents, branch visits, or paperwork.

Video Banking Service

The bank’s Video Banking feature provides real‑time, face‑to‑face assistance 24 hours a day, seven days a week. It is intended for new account openings, existing‑customer service requests, senior citizens, differently‑abled individuals, residents of smaller towns, and non‑resident Indians managing NRI accounts. The service replaces chatbots with a live banking professional, ensuring personalized support without an in‑person branch visit.

Savings Account Features

AU SFB offers tiered, daily‑balance‑based interest rates that are displayed on the bank’s website in real time and applied from day one of account opening. Interest is calculated on the daily balance and paid monthly, with higher balances unlocking progressively better rates. A free, no‑login savings‑account calculator is available on the website and within the AU 0101 app, allowing customers to input an expected balance and tenure to instantly view projected earnings based on current rate slabs. The bank also provides zero‑balance account options and multiple account variants tailored to different life stages. All deposits are insured by the Deposit Insurance and Credit Guarantee Corporation (DICGC) up to INR 5 lakh per depositor.

Institutional Context

Founded in 1996 by first‑generation entrepreneur Sanjay Agarwal, AU Small Finance Bank commenced banking operations in April 2017 and is currently in its tenth year as a bank. It has received in‑principle approval from the Reserve Bank of India (RBI) to transition into a universal bank. The bank operates a network of 2,920 touchpoints across 21 states and four union territories, serving more than 1.2 crore customers with a workforce exceeding 58,400 employees.

Financial Highlights (as of 30 June 2026)

  • Shareholders’ funds: INR 20,885 crore
  • Deposit base: INR 1,57,727 crore
  • Total loan portfolio: INR 1,44,250 crore
  • Overall balance‑sheet size: over INR 1.9 lakh crore

The bank is listed on the NSE and BSE. Its fixed‑deposit instruments are rated AA+ (Stable) by CRISIL, while its long‑term/subordinated debt and Tier II bonds carry AA (Stable) ratings from CRISIL, CARE, and ICRA. Short‑term ratings stand at A1+ from CRISIL, CARE, and India Ratings.

Contact and Source

The announcement was distributed via Business Wire India on 9 September 2026. For further information, visit www.au.bank.in or the bank’s social‑media channels.