Bank of Baroda Launches AI Multilingual Platform bob SAMVAD

Bank of Baroda launched bob SAMVAD, an AI-powered multilingual conversational platform for in-branch customer interactions.
The platform enables real-time two-way communication across 22 languages, addressing India's linguistic diversity in banking.
Initial rollout targets 250 branches in Tamil Nadu, Karnataka, Telangana, Andhra Pradesh, and Maharashtra.
DFS Secretary commended the initiative for promoting inclusive banking and setting a sector benchmark.