Key Financial Performance Metrics

Quarterly Performance (Q1 FY27 vs Q1 FY26):

  • AUM: ₹401,116 mn (62% YoY growth from ₹247,538 mn)
  • Net Interest Income: ₹7,364 mn (79% YoY growth from ₹4,125 mn)
  • Non-Interest Income: ₹2,169 mn (28% YoY growth from ₹1,692 mn)
  • Operating Expenses: ₹4,212 mn (56% YoY growth from ₹2,702 mn)
  • Operating Profit: ₹5,321 mn (71% YoY growth from ₹3,115 mn)
  • PAT: ₹3,534 mn (102% YoY growth from ₹1,749 mn)
  • Cost-Income Ratio: 44.2% (improved 227 bps from 46.5%)
  • NNPA: 0.6% (improved 39 bps from 1.0%)
  • ROAE: 19.1% (improved 612 bps from 13.0%)
  • ROAA: 4.1% (improved 91 bps from 3.2%)

Annual Performance (FY26 vs FY25):

  • AUM: ₹366,233 mn (60% YoY growth from ₹228,602 mn)
  • Net Interest Income: ₹19,979 mn (50% YoY growth from ₹13,314 mn)
  • Non-Interest Income: ₹8,597 mn (71% YoY growth from ₹5,014 mn)
  • Operating Expenses: ₹14,112 mn (28% YoY growth from ₹10,987 mn)
  • Operating Profit: ₹14,464 mn (97% YoY growth from ₹7,341 mn)
  • PAT: ₹9,486 mn (98% YoY growth from ₹4,785 mn)
  • Cost-Income Ratio: 49.4% (improved 1,056 bps from 59.9%)
  • NNPA: 0.5% (improved 35 bps from 0.9%)
  • ROAE: 16.5% (improved 473 bps from 11.8%)
  • ROAA: 3.5% (improved 89 bps from 2.7%)

Business Segments and Performance

Gold Loans:

  • Superior execution with AUM per branch of ₹192 million
  • 100% paperless digital loan journey with <30 mins TAT
  • 60%+ repeat customers
  • AI-powered security systems in branches

MSME Loans:

  • Focus on Self Employed Non-Professional (SENP) customers in Tier 2,3,4 cities
  • 79.5% of customers have family income <₹1 million
  • >90% customers with assessed income proof
  • 97% SENP and 3% salaried customers

Housing Loans:

  • Focus on underserved SENP & formal salaried customers in Tier 2/3 cities
  • 74.8% of customers have family income <₹1 million
  • 76.5% customers with assessed income proof
  • 75% SENP and 25% salaried customers

Fee-Based Businesses:

  • Insurance Distribution: Asset light income stream with 2-click buying journey
  • Car Loan Origination: 43% YoY increase in loan origination value for Q1 FY27

Operational Metrics

  • Customers: 764,925 (19.8x growth from FY22 base of 38,675)
  • Branches: 1,433 (11.6x growth from FY22 base of 124)
  • Employees: 13,931 (4.4x growth from FY22 base of 3,202)
  • Networth: ₹75 bn (3.9x growth from FY22 base of ₹19 bn)

Technology and Digital Capabilities

  • 150+ engineers and data scientists
  • Complete suite of in-house developed applications for end-to-end digital process
  • ML-based EWS model for customer risk profiling
  • AI-based automated bot calling for collections
  • 100% in-house collection processes

Liability Management

  • 40+ lenders and 11 co-lending partners
  • Co-lending constitutes 20% of AUM
  • Raised ₹12,710 mn through NCDs and CPs in Q1 FY27
  • New bank sanctions of ₹38,680 mn in Q1 FY27
  • Credit ratings: "Ba3" Stable from Moody's, "BB- Stable" from Fitch

Asset Quality

  • Stage 3 Gross NPA: 1.1% in Q1 FY27 (improved from 1.7% in Q1 FY26)
  • Stage 3 Net NPA: 0.6% in Q1 FY27 (improved from 1.0% in Q1 FY26)
  • Stage 3 ECL Provisions: 43.2% in Q1 FY27
  • Total ECL Provisions: ₹4,438 mn in Q1 FY27

Growth Targets and Guidance

  • Target AUM: ₹650 bn by FY28
  • Target RoAE: 19.0%-21.0%
  • Target RoAA: 4.2%-4.7%
  • Plan to open 750-800 new branches over next 2 years
  • Geographic expansion into Telangana, Karnataka, TN, AP, Orissa, UP

ESG Performance

  • SES ESG Rating: 75 (B+)
  • NSE Sustainability Rating: 73
  • CRISIL ESG Rating: 64 (Strong)
  • S&P Global CSA: 70 (industry average 29)
  • 23% reduction in e-waste compared to FY2023-24
  • 15,519 beneficiaries reached including 13,287 women
  • 100% DEI training for senior management
  • 5 out of 6 independent directors

Management Team

Experienced management team with 15+ key executives across corporate functions, retail business, retail construction finance, fee-based business, and credit functions with 15-40+ years of experience each.

Brand Building

  • Brand ambassadors: Nayanthara and Pankaj Tripathi
  • Campaigns: Zaroorat Mein Saath and #TarrakiKeHaath
  • 133 Mn+ cumulative reach across platforms
  • Campaign recognized as Best TV Advertising Campaign by Afaqs BankFin 360