Product Launch Details

Coforge Limited announced the launch of 'Nexa Agentic AI Platform', a next generation insurance business platform designed for the global insurance industry. The platform is designed to help carriers extract greater value from their existing insurance platforms and accelerate time to market without disrupting core systems.

Platform Architecture

The platform layers AI orchestration on top of incumbent systems, combining Coforge's platform and insurance industry expertise within the guardrails of leading platform providers. It is built on Coforge One AI platform and provides a marketplace of 30+ insurance AI assets.

Key Features and Efficiency Metrics

The platform introduces six flagship orchestrators with specific efficiency improvements:

  • AI-enabled Submission Center: Increases underwriting capacity by more than 30% through centralized broker submissions and data extraction
  • Agentic State Rollout Factory: Enables more than 25% faster realization of new revenue by automating rates, forms, and filings across jurisdictions
  • AI-enabled Product Rollout Factory: Enables 30% faster launch timelines through agent-driven automation of product lifecycle
  • Agentic AI Global Expansion capability: Provides repeatable model for entering new markets without rebuilding configurations
  • Core Platform Modernization capability: Reduces total cost of ownership by more than 30% using AI agents to decode legacy complexity
  • Agentic Claims Triaging Center: Achieves more than 35% faster triaging and more straight through processing by automating intake and fraud detection

Target Market and Applications

The platform is purpose-built for the global insurance market across Property & Casualty, Life & Annuities, and Specialty sectors, as well as MGAs and intermediaries. It addresses critical industry challenges through integrated, production-grade capabilities designed around key insurance personas including brokers, underwriters, claims adjudicators, and customer service agents.

Future Development

The platform will progressively tap into Insurance knowledge graphs, deepening its insurance-native reasoning across submissions, policies, claims and customer interactions as it is used.

Strategic Importance

The platform will serve as a cornerstone of Coforge's insurance go-to-market strategy, enabling clients to scale AI adoption while preserving current investments and complying with platform guardrails.