Announcement
EY Global Delivery Services (GDS) inaugurated the ey.ai Center for Reimagination in Bengaluru, Karnataka, India. The flagship client‑experience hub occupies 40,000 square feet within the EY GDS campus and is designed to move enterprises from AI experimentation to real‑world transformation.
Investment Alignment
The launch is tied to EY’s broader commitment of a US$1.4 billion investment in artificial intelligence, underscoring the firm’s strategy to unlock value through AI‑led initiatives for its clients.
Focus Industries
The Center’s initial industry focus spans Life Sciences, Industrial Products, Consumer Products & Retail, Banking & Capital Markets, and Energy, while the underlying technologies are cross‑industry, making the facility globally relevant for enterprises confronting AI‑driven disruption.
Capabilities and Technology Stack
Powered by a stack that includes agentic AI, robotics, digital twins and conversational AI, the Center enables senior executives (CXOs) to simulate business scenarios, visualize outcomes, and accelerate execution, thereby bridging the gap between strategic planning and tangible impact.
Leadership Commentary
Janet Truncale, EY Global Chair and CEO, stated that AI is fundamentally reshaping decision‑making and that the ey.ai Center is where strategy meets execution, allowing leaders to test ideas responsibly and define clear paths to scale. Ajay Anand, Global Vice Chair of EY Global Delivery Services, added that AI is now a present‑day business imperative and that the Center helps leaders translate AI ambition into measurable business impact.
Skills and New Roles
The Center will generate highly skilled roles that combine AI engineering, immersive experience design, digital‑twin simulation, human‑centered design and sector transformation expertise, supporting organizations in solving real‑world challenges and building agility amid complex disruptive forces.
EY Organizational Context
EY describes itself as building a better working world, offering services across assurance, consulting, tax, strategy and transactions in more than 150 countries and territories. EY Global Delivery Services operates a technology‑focused delivery network across nine countries and 21 cities, leveraging data, AI and market‑leading technology to enhance EY’s service portfolio. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients directly.