Announcement Type

Regulatory filing submitting a press release about workplace recognition awards.

Award Recognition

Firstsource Solutions Limited has been named among India's Best Workplaces™ for Women 2026 by Great Place to Work®, marking the company's second consecutive year on this list. This recognition adds to other workplace honors received in 2026, including being named among India's Best Companies To Work For 2026 (Top 100) and India's Best Workplaces in BFSI 2026, both by Great Place to Work® India.

Workforce Diversity Metrics

Women constitute 48.54% of Firstsource's workforce, which is significantly above NASSCOM's estimate of 34% women representation across India's IT-BPM workforce. The company emphasizes that this number represents more than just representation - it focuses on creating an environment where women can build skills, pursue opportunities, progress in their careers, and take on leadership roles.

Management Commentary

Shamita Mukherjee, Chief Human Resources Officer of Firstsource, stated: "At Firstsource, we believe creating an equitable workplace goes beyond bringing more women into the organization. It is about ensuring diversity of thoughts, and creating the conditions that enable growth and meaningful careers. That means giving people access to learning, reskilling, mentorship and opportunities, while offering an environment where they feel safe to take on new challenges and ask for what they need to progress. The real measure of inclusion is not who comes through the door, but who continues to grow once they are here."

Diversity and Inclusion Approach

Firstsource's approach combines:

  • Allyship
  • Mentorship
  • Learning and reskilling opportunities
  • Career development
  • Support through different stages of life

These efforts are designed to help women build the skills, confidence and networks needed to navigate career transitions, take on new opportunities and progress within the organization.

Business Context

Firstsource Solutions Limited is an RP-Sanjiv Goenka Group company that serves as a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. The company has operations across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia, with over twenty-five years of domain expertise.

Media Contact

Madhavi Behl of Firstsource is listed as the media contact (madhavi.behl@firstsource.com).