Digit Insurance settled over 1 million claims in FY 2025-26, with 82.9% health cashless approvals cleared within 30 minutes.
Post-policy service requests were resolved instantly or within hours, far exceeding the 7-day regulatory benchmark.
The company achieved 95% first-time call resolution and served 4.7 lakh customers via WhatsApp, reducing follow-up calls to 11%.
Largest claims included ₹3 crore motor third-party settlement and ₹30 lakh health claim, with overall claim accuracy of 99.997%.