Gupshup announced launch of Superagent, an autonomous AI agent for customer conversations across major messaging and voice channels.
Superagent can design campaigns, orchestrate journeys, provision infrastructure, process transactions, monitor performance and self‑optimize, moving from intent to revenue.
Beta users reported up to 90% reduction in time, effort and cost and more than 25% increase in conversion rates.
Gupshup also introduced Superclaw, a self‑hosted, privacy‑first version of Superagent for SMEs and regulated enterprises.