Product Details
The company launched its AI-Powered Operations offering designed to help enterprises modernize and optimize mission-critical mainframe environments through AI-enabled automation, observability and operational intelligence. The offering brings together specialized mainframe skill agents and conversational AI assistants to support system administration, observability, optimization and workflows, operating under human oversight.
Capabilities and Benefits
The solution aims to improve efficiency, accelerate issue resolution and enable more proactive, insight-driven operations. The offering is underpinned by HCLTech's dedicated Mainframe Center of Excellence which provides deep domain expertise, industry best practices and continued innovation.
Management Commentary
Rampal Singh, Senior Vice President and Global Business Head of Hybrid Cloud at HCLTech, stated that the offering addresses business needs for enterprises running mission-critical workloads on mainframes who are under pressure to modernize operations and drive greater efficiency without compromising reliability or control.
Raghu Kidambi, Corporate Vice President and Head of AI Ecosystems at HCLTech, commented that AI is fundamentally changing how enterprises manage strategic technology platforms, enabling organizations to shift from reactive management to proactive, insight-driven operations while preserving security, resilience and governance.
Company Background
HCLTech is a global technology company with more than 230,000 people across 60+ countries, delivering capabilities centered around AI, digital, engineering, cloud and software. The company serves clients across major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services.
Financial Information
Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.