Key Quantitative Figures and Findings
The research is based on insights from more than 200 C-suite executives across telecom, media, technology, and semiconductor organizations in the U.S. and Europe. The key findings from the report are:
- 91% of organizations believe their AI investments are delivering results.
- Only one-third (approximately 33%) of organizations can measure the business value created by AI.
- Talent upskilling is the top future AI investment priority, yet only 20% of organizations currently have a strategy for AI upskilling or hiring within their AI initiatives.
- Despite rapid AI deployment, only 17% report that governance is actively shaping how their AI systems operate.
Parties Involved
The report was conducted by Economist Enterprise and supported by HCLTech. Key individuals quoted in the release are:
- Charlotte Bullard Davies, Principal, Research Methods & Innovation at Economist Enterprise.
- Anil Ganjoo, Chief Growth Officer and Global Head of Telecom, Media and Technology at HCLTech.
The disclosure was signed and submitted by Manish Anand, Company Secretary of HCL Technologies Limited, on July 27, 2026.
Purpose and Rationale
The purpose of the report is to examine how AI is reshaping competitive boundaries across the telecommunications, media and technology (TMT) industries. It aims to highlight the widening gap between executive optimism and measurable business impact, described as an "AI value paradox."
Financial Impact
No specific financial impact, monetary figures, or operational metrics related to HCLTech's performance are disclosed in this release. The report itself is a supported research initiative, not a financial update.
Access to Report
The full report, The Value Edge: Powering the Next Era of TMT, can be accessed at: https://uat.hcltech.com/value-edge-powering-next-era-tmt.