HCL Technologies Limited announced that its VoiceOps AI solution was recognized with the Product of the Year Award at the National Association of Broadcasters (NAB) Show 2026 in the Intelligent Technology category. The award was presented at the NAB Show Product of the Year Awards in Las Vegas.
The VoiceOps AI solution is designed for media, platforms and entertainment (MPE) and telecom-scale environments. The platform transforms how enterprises manage voice-led interactions, service operations and customer experience at scale by applying AI-driven automation and deep observability. It converts every interaction into actionable insight, helping enterprises shift from reactive support models to predictive, self-healing operations.
Eric Trabb, Senior Vice President, Strategic Partnerships & Alliances at NAB Show, congratulated HCLTech on winning the award, noting that the solution is redefining how enterprises communicate, collaborate and serve customers through AI power.
Anil Ganjoo, Chief Growth Officer and Global Head of Telecom, Media and Technology at HCLTech, stated that enterprises can no longer rely on traditional operations models in an always-on, real-time world. The recognition underscores VoiceOps AI's ability to address evolving needs of modern enterprises with intelligent, autonomous voice operations at scale, delivering seamless digital experiences across millions of interactions for the MPE industry.
HCLTech continues to invest in creating multiple AI and data platforms that optimize the entire content value chain in media enterprises and enable business growth through customer acquisition, artist and fan engagement, franchise management, and rights and royalty management.
The NAB Show Product of the Year Awards recognize the most significant and promising new products and technologies for the year, selected by a panel of industry peers across 16 categories.
HCLTech is a global technology company with more than 227,000 people across 60 countries, delivering capabilities centered around AI, digital, engineering, cloud and software. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.