Overview
HDFC Life announced the launch of an expedited claim settlement framework aimed at families whose policyholders were affected by the recent floods in Assam. The framework allows nominees or legal heirs to initiate a life‑insurance claim by submitting a proof of death issued by the local government, police or hospitals.
Claim Submission Channels
Claimants can access the service through multiple dedicated touch‑points: a claim helpline at 022‑68446529, a call centre at 022‑68446530, a WhatsApp number +91 8291890569, and email via service@hdfclife.com. A designated Nodal Officer, Ruma Konwar, can be contacted at 8876517557 for further assistance.
Physical Branch Support
HDFC Life has also listed branch offices in the flood‑affected districts for in‑person assistance:
- Jorhat: 2nd Floor, Sneha Heights, New Balibat, Jorhat, Assam
- Sivasagar: 2nd Floor, Jagannath Plaza, Transport Tiniali, Sivasagar, Assam
- Golaghat: Ground Floor, Om Arav Building, Thana Road, Golaghat, Assam
Management Statement
Sameer Yogishwar, Chief Operating Officer of HDFC Life, stated, “We at HDFC Life are committed to stand by our policyholders’ families who are impacted by this calamity. We will ensure that each claim request, received from anyone impacted by the floods in Assam, is treated as priority to ensure a smooth and hassle‑free payout.”
Additional Information
Further details are available on the company website (www.hdfclife.com) and through HDFC Life’s social media channels on Facebook, Twitter, YouTube, and LinkedIn.