Partnership Details
Hexaware Technologies has been selected as strategic technology partner for the European Bank for Reconstruction and Development (EBRD) through a five-year Strategic Partner Framework agreement. The partnership covers the Bank's Run-Change-Transform technology portfolio and supports the EBRD's Technology Blueprint Northstar initiative.
Technology Services Scope
The framework includes comprehensive technology services: software engineering and quality assurance; IT operations and support; IT security, identity and access management; cloud, data, and analytics; SAP application support and modernization; treasury risk operations; and low-code, no-code, and AI-powered development.
AI Framework Deployment
Hexaware will deploy three proprietary AI frameworks as part of the partnership: RapidX® for agentic software development lifecycle acceleration; Amaze® for AI-powered data engineering and modernization; Tensai® Reasoning Ops for intelligent operations and AIOps.
Delivery Model
The partnership operates with Hexaware functioning as an integrated part of the EBRD's technology organization, supported by onshore and offshore delivery centers, with enterprise-grade AI deployment at scale.
Key Objectives
The EBRD's Technology Blueprint focuses on driving efficiency, effectiveness and innovation through digitally enabled processes powered by AI, data, and intelligent automation. Hexaware will help embed AI into the Bank's operations and establish a continuous improvement engine to identify optimization opportunities, automate processes, and drive increased efficiencies in the delivery model.
Management Commentary
Simon Reeves, Director of Technology, EBRD stated: "The Strategic Partner Framework is about creating deeper partnerships that are aligned to outcomes yet constantly drive continuous improvement. We want our strategic partners operating as part of one team, no matter where they are based geographically."
Subhash Jose, Managing Director for IT and Chief Information Officer, EBRD commented: "Our Tech Blueprint is about building a technology organisation that continuously improves, adapts and delivers greater value to the Bank. The Strategic Partner Framework plays an important role in that journey."
Parameshwaran Iyer, EVP & Head, Europe, Hexaware stated: "This partnership is a significant validation of our AI-native solution delivery model and our commitment to global development and stability. We intend to take this approach to other International Financial Institutions and Multi-lateral Development Banks."
Parag Pawar, BFS Portfolio Head, Europe, Hexaware added: "We're excited to bring these capabilities to the EBRD and are committed to delivering sustained, measurable efficiency gains through intelligent automation, continuous improvement, and enterprise-grade, governance-compliant AI deployment at scale."