HGS announced it was positioned as a 'Leader' in NelsonHall's 2025 NEAT Evaluation for Transforming Business Operations with GenAI.
The recognition validates HGS's HGS Agent X® platform and its ability to deliver custom GenAI solutions with clear ROI.
A case study for a US telecom provider showed 100% omnichannel interaction assessments, up from 1%, with >90% accuracy.
HGS reported total income of ₹4,958.8 crore (US$586.1 million) for the year ended March 31, 2025.