Date: June 4, 2026

General Company Information

  • Corporate Identity Number (CIN): L74999MH1902PLC000183
  • Year of Incorporation: 1902
  • Corporate Office: 9th Floor, Express Towers, Barrister Rajni Patel Marg, Nariman Point, Mumbai – 400 021
  • Paid-up Capital: ₹142,34,32,227/-
  • Financial Year: April 1, 2025 – March 31, 2026
  • Turnover: ₹5,379.55 crores
  • Net Worth: ₹12,766.95 crores
  • Reporting Boundary: Standalone basis covering 28 hotels under IHCL's ownership and management and 2 corporate offices

Business Activities

  • Main Activity: Accommodation and Food Service (100% of turnover)
  • Product/Service Breakdown:
  • Accommodation Services (NIC Code 551): 44% of turnover
  • Food and Beverage Services (NIC Code 561): 34% of turnover
  • Other Services: 22% of turnover
  • Operations: 28 hotels and 2 offices across 10 states and 2 Union Territories in India
  • Customer Base: Business travellers, domestic/international tourists, event attendees, wedding guests, food patrons, crew members, long-stay guests

Employee and Workforce Data (as of March 31, 2026)

Permanent Employees

  • Total: 2,908 (Male: 2,094, Female: 814)
  • Gender Distribution: 72% Male, 28% Female
  • Differently Abled: 1 employee (Male: 1)

Workers

  • Permanent Workers: 3,162 (Male: 2,738, Female: 424)
  • Other than Permanent Workers: 1,825 (Male: 1,255, Female: 570)
  • Total Workers: 4,987 (Male: 3,993, Female: 994)
  • Differently Abled Workers: 70 (Male: 45, Female: 25)

Representation

  • Board of Directors: 6 total, 1 female (17% representation)
  • Key Management Personnel: 3 total, 1 female (Ms. Melisa Alva appointed effective February 13, 2026)

Turnover Rates (FY 2025-26)

  • Permanent Employees: 11% total (Male: 9%, Female: 15%)
  • Permanent Workers: 7% total (Male: 5%, Female: 16%)

Holding, Subsidiary and Associate Companies

  • 48 entities listed including associates, joint ventures, and subsidiaries
  • Key subsidiaries: Roots Corporation Limited (100%), KTC Hotels Limited (100%), Taj Enterprises Limited (93.4%)
  • Key associates: Oriental Hotels Limited (35.86%), Taj Madurai Limited (26%)
  • Taj GVK Hotels & Resorts Limited ceased to be a joint venture effective December 19, 2025

CSR Applicability

  • CSR applicable as per Section 135 of Companies Act, 2013
  • Turnover: ₹5,379.55 crores
  • Net worth: ₹12,766.95 crores

Complaints/Grievances (FY 2025-26)

  • Shareholders: 59 complaints filed, 0 pending
  • Employees and Workers: 48 complaints filed, 0 pending
  • Value Chain Partners: 0 complaints filed
  • Communities: 0 complaints filed
  • Customers: 0 complaints filed

Material Responsible Business Conduct Issues

IHCL identified 7 material issues:

1. Climate Strategy (Risk & Opportunity)

2. Emission and Energy Management (Risk & Opportunity)

3. Waste Stewardship (Opportunity)

4. Food Safety and Quality (Opportunity)

5. Talent Management and Retention (Risk & Opportunity)

6. Guest Experience (Opportunity)

7. Supply Chain Management (Opportunity)

Management and Process Disclosures

  • All 9 NGRBC principles covered by policies approved by the Board
  • Policies translated into procedures and extended to value chain partners
  • Comprehensive ESG+ framework "Paathya" with six strategic pillars:
  • Environmental Stewardship
  • Social Responsibility
  • Excellence in Governance
  • Preserving Heritage
  • Partner Transformation
  • Sustainable Growth

Sustainability Targets (2030 unless specified)

Environmental Stewardship

  • 50% electricity from renewable sources (Current: 54%)
  • 100% wastewater recycling (Current: 63%)
  • Eliminate single-use plastic beyond 10 mandated items
  • 100% eligible hotels sustainability certified (Current: 100%)
  • 100% Business Meetings and Conferences to Go Green

Social Responsibility

  • Skill 1,00,000+ youth (Current: 49,000+ since 2020)
  • 12 hours volunteering per employee annually (Current: 9.03 hours)

Partner Transformation

  • >90% Tier-1 suppliers compliant with Supplier Code of Conduct (Current: 95%)
  • >50% raw materials sourced domestically (Current: 97%)

Governance

  • 25% Women Representation in Board (Current: 17%)
  • 100% Board Level Committee Chair by Independent Directors (Achieved)
  • 3 Sustainability/ESG experts as Board Members (Achieved)

Tata Group's Project Aalingana Alignment

  • 25% reduction in absolute GHG Emissions by 2030 (Scope 1 & 2)
  • Net Zero emissions by 2045 (Scope 1, 2 & 3)
  • Water positive by 2040
  • Zero waste to landfill by 2030

Principle-wise Performance Disclosure

Principle 1: Ethics, Transparency, Accountability

  • Training coverage: Board (83%), KMP (100%), Employees (77%), Workers (66%)
  • Fines/penalties: ₹255,651 total across EPFO, GST, Customs authorities
  • Anti-corruption policy implemented with zero cases reported
  • Accounts payable days: 57 days (FY 2024-25: 49 days)

Principle 2: Sustainable Products/Services

  • 8% Capex investments in environmentally improving technologies
  • 41% of inputs sourced sustainably (₹11,420 million of ₹28,150 million)
  • Waste management processes include segregation, composting, and authorized recycling

Principle 3: Employee Well-being

  • 100% coverage for health insurance, accident insurance, maternity/paternity benefits
  • 100% compliance with statutory dues (PF, Gratuity, ESI)
  • Workplace accessible to differently abled as per Rights of Persons with Disabilities Act, 2016
  • Equal opportunity policy implemented
  • 100% return to work and retention rates after parental leave

Principle 4: Stakeholder Engagement

  • Key stakeholders: Employees, Customers, Shareholders, Owners & Partners, Suppliers, Local Communities
  • Continuous engagement through multiple channels including town halls, feedback mechanisms, partner meets

Principle 5: Human Rights

  • 77% employees and 66% workers trained on human rights policies
  • Median remuneration: KMP ₹5.02 crores, Employees ₹8.99 lakhs, Workers ₹5.64 lakhs
  • 23% of total wages paid to females
  • 21 complaints of sexual harassment filed, 20 upheld
  • 100% assessment coverage for child labor, forced labor, discrimination

Principle 6: Environmental Protection

  • Total Energy Consumption: 739,948 GJ (Intensity: 137.55 GJ/₹crore)
  • 54% electricity from renewable sources (8 hotels at 100% renewable)
  • Water Withdrawal: 2,269,613 KL (Consumption: 1,996,623 KL, Intensity: 371.15 KL/₹crore)
  • GHG Emissions: Scope 1 - 20,301 MTCO2e, Scope 2 - 47,313 MTCO2e, Total: 67,614 MTCO2e
  • Waste Generated: 8,284 metric tons (Intensity: 1.54 MT/₹crore)
  • 6,644 MT waste recovered through recycling/reuse
  • 1,636 MT waste disposed (mainly landfilling)
  • 12 properties in ecologically sensitive areas, all compliant with environmental approvals

Principle 7: Public Policy Advocacy

  • 22 affiliations with trade/industry chambers
  • Advocacy for infrastructure status for hospitality sector

Principle 8: Inclusive Growth

  • 39% sourcing from MSMEs/small producers
  • 97% sourcing within India
  • 98% wage cost in metropolitan areas
  • 1.13% procurement from marginalised/vulnerable groups

Principle 9: Consumer Responsibility

  • Multiple mechanisms for consumer complaints and feedback
  • 100% turnover from products/services with environmental/social information
  • 0 consumer complaints across all categories
  • Comprehensive cyber security and data privacy framework

Assurance Report

  • Independent reasonable assurance provided by KPMG Assurance and Consulting Services LLP
  • Assurance covers BRSR Core indicators for period April 1, 2025 to March 31, 2026
  • Opinion: BRSR Core prepared in all material respects in accordance with SEBI LODR Regulations, Master Circular, and GHG Protocol
  • Assurance conducted in accordance with ISAE 3000 (Revised)

Contacts

  • For BRSR queries: Gaurav Pokhariyal – Executive Vice President – Human Resources
  • Investor Relations: investorrelations@ihcltata.com, Telephone: 022-61371637