Partnership Overview

IKS Health, a global care enablement solutions provider, announced significant financial results from its partnership with Axia Women's Health, a leading U.S. women's healthcare provider with over 450 clinicians operating across New Jersey, Pennsylvania, Indiana, and Kentucky. The partnership has been scaled to include 100% of Axia's coding volume, up from 60% previously.

Financial Performance Metrics

IKS Health delivered $12 million in annual cash impact for Axia Women's Health through improved coding operations. Key performance indicators include:

  • 36% reduction in total denial rate to 5.5%
  • 37% reduction in total coding-specific denials to 2.4%
  • Coding accuracy maintained above 96%
  • 10% increase in charges and CPTs per visit due to identification of potentially missed billable services
  • $1.6 million increase in monthly collections to $14.3 million
  • Improvement of 1.3 days to 38.7 days in accounts receivable status

Operational Impact

The partnership allows Axia clinicians and care teams more time to spend with patients and less time on administrative tasks while providing consistent, high-quality patient care. IKS Health coders worked as an extension of Axia's clinical and billing teams, validating clinician-entered CPT codes against supporting documentation to ensure claims accurately reflected the level of care delivered.

Management Commentary

Michael Petit, CFO at Axia Women's Health, stated: "By taking on our most complex coding challenges, IKS Health created more time in our care center team's schedules to truly focus on what matters: patient care. The financial results speak for themselves: improved charge accuracy, reduced denials, and $12 million in projected cash upside."

Gaurav Jain, Executive Vice President, Delivery, Clinical Support Solutions & Digital Health Solutions at IKS Health, commented: "We take pride in creating a medical coding foundation for Axia Women's Health as their outsourced coding partner, standardizing processes, achieving performance benchmarks, and delivering consistent quality across sites."

Additional Information

The full coding case study is available on the IKS Health website. IKS Health was recognized by Black Book as the top provider of AI-driven RCM services, by KLAS for performance and client satisfaction, and by Google Cloud with a DORA Award for "Augmenting Human Expertise with AI." Axia Women's Health has been recognized as the #1 Physician Practice for Women's Health by Castle Connolly and certified as a Great Place to Work for five consecutive years.