Strategic Partnership Overview

IndusInd Bank has entered into a collaboration with J.P. Morgan Payments to significantly enhance its outward remittance services. The partnership integrates J.P. Morgan Payments' Xpedite solution into the bank's service offerings.

Service Features and Capabilities

The integration enables:

  • Direct settlement in beneficiaries' local currencies across 123 currencies
  • Best-in-class settlement capabilities that simplify the remittance journey
  • Reduction in the need for intermediary currency conversions
  • Automated currency rate feeds through J.P. Morgan's global network
  • Streamlined processing for faster and more efficient transfers

Service Availability

  • Currently available: At all IndusInd Bank branches
  • Planned expansion: Soon to be available through online and mobile banking platforms
  • Future access: 24/7 initiation capability for outward remittances

Strategic Rationale and Customer Benefits

According to Ganesh Sankaran, Executive Director of IndusInd Bank: "Our customers are increasingly engaging with global markets, making simpler and more seamless international payments an important priority for us. This collaboration strengthens our cross-border payments capabilities and reinforces our commitment to building a more connected, convenient and future-ready banking experience."

Guhaprasath Rajagopal, Head of India Payments at J.P. Morgan Payments, stated: "We will deliver an integrated cross-border payments experience for IndusInd Bank customers. By combining our global platform with local expertise, we serve as a trusted correspondent bank for cross-border solutions, enabling customers to move money faster and more safely."

J.P. Morgan Payments Capability Background

J.P. Morgan Payments processes nearly $12 trillion in payments daily, operating in:

  • Over 160 countries
  • Over 120 currencies

The organization combines treasury services, trade & working capital, blockchain and tokenization, and card and merchant services capabilities.

IndusInd Bank Business Overview

As of September 30, 2026, IndusInd Bank:

  • Serves approximately 42 million customers
  • Operates through 3,139 branches/banking outlets
  • Maintains 2,773 ATMs
  • Reaches 1.54 lakh villages across India
  • Maintains representative offices in Dubai and Abu Dhabi for diaspora services

Digital Strategy

The bank leverages technology through its 'Digital 2.0' strategy, ensuring multi-channel delivery and robust digital infrastructure. Key offerings include 'INDIE' as a one-stop-shop for digital banking.

Institutional Roles

IndusInd Bank holds:

  • Clearing bank status for BSE and NSE
  • Settlement bank status for NCDEX
  • Empanelled banker status for MCX

Ratings Profile

Domestic Ratings:

  • CARE A1+ for Certificate of Deposits
  • CRISIL A1+ for certificate of deposit program / short term FD programme
  • CRISIL AA+ for Infrastructure Bonds program/Tier 2 Bonds
  • IND AA+ for Issuer Rating by India Ratings and Research
  • IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research

International Rating:

  • Ba1 for Senior Unsecured MTN programme by Moody's Investors Service

Additional Information

For more details, customers can visit: https://www.indusind.bank.in/in/en/personal/indus-forex/jpmc.html