Partnership Announcement
IndusInd Bank Limited has entered into a partnership with Navi UPI to strengthen the technology infrastructure supporting Navi UPI's operations. The partnership was announced through a press release dated September 10, 2026, and was formally marked at the Global Fintech Fest 2026 event in Mumbai.
Partnership Details
The collaboration brings together IndusInd Bank's banking capabilities and Navi's technology expertise to bolster and scale the foundation for Navi UPI as digital payments continue to grow. At the core of the partnership is a new UPI payment switch that helps process and route transactions between participants in the UPI ecosystem.
Technical Implementation
The new UPI payment switch will be introduced in phases across Android and iOS devices and will be available to all Navi UPI users over the coming days. The addition of this switch is designed to further diversify Navi UPI's technology stack while enhancing its resilience and ability to scale as its payments business grows.
Management Commentary
Rajiv Naresh, MD & CEO, Navi Limited stated: "We have always believed that a great digital financial experience is built on a combination of strong technology, thoughtful product design and a deep understanding of the customer. Our partnership with IndusInd Bank adds another important layer to our UPI capabilities that we hope strengthens the foundation for a more reliable and seamless UPI experience for our customers."
Ganesh Sankaran, Executive Director, IndusInd Bank commented: "Our partnership with Navi UPI marks an important milestone, reflecting our shared focus on building resilient digital payment ecosystems. Behind every successful digital payment experience is robust and scalable infrastructure that customers can rely on every day. We look forward to supporting Navi UPI as it continues to scale and deliver secure, reliable and frictionless payment experiences to its customers."
Company Background - Navi Limited
Navi Limited (formerly known as Navi Technologies Limited) is a digital-first financial services company that offers a suite of financial services including loans, insurance, mutual funds, and UPI payments. The company serves users across India with an integrated financial experience.
Company Background - IndusInd Bank
IndusInd Bank Limited has been operating for 32 years and offers product offerings including microfinance, personal loans, debit/credit cards, SME loans, advanced digital banking facilities, affluent and NRI banking services, vehicle financing, and innovative ESG-linked financial products.
As of June 30, 2026, the Bank serves approximately 42 million customers through:
- 3,137 branches/banking outlets
- 2,853 ATMs
- Coverage reaching 1.60 lakh villages across India
The Bank also maintains representative offices in Dubai and Abu Dhabi to cater to the Indian diaspora. IndusInd Bank holds clearing bank status for major stock exchanges BSE and NSE, settlement bank status for NCDEX, and is an empanelled banker for MCX.
Bank Ratings
Domestic Ratings:
- CARE A1+ for Certificate of Deposits
- CRISIL A1+ for certificate of deposit program / short term FD programme
- CRISIL AA+ for Infrastructure Bonds program/Tier 2 Bonds
- IND AA+ for Issuer Rating by India Ratings and Research
- IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research
International Rating:
- Ba1 for Senior Unsecured MTN programme by Moody's Investors Service