ixigo Introduces Smart Lock – An Agentic AI for Flight‑Fare Monitoring

On September 17, 2026, ixigo, India’s leading AI‑based travel platform (listed on NSE as IXIGO and BSE as 544192), announced the launch of Smart Lock, an industry‑first, agentic‑AI feature that continuously monitors eligible domestic one‑way flight fares 24 × 7 against a traveller’s target budget. Travelers simply provide their destination, preferred travel dates, and maximum budget; the AI then searches in the background and, upon finding a fare that meets the criteria, locks that fare for four hours and sends a notification, giving the user time to finalize the booking.

To activate Smart Lock, users pay a Smart Lock Fee starting at Rs 99 via the ‘Your AI Agents’ section on the ixigo Flights & Hotels app. If the AI cannot locate a matching fare within the specified budget, the full fee is credited back to the user’s ixigo money account, which is 100 % redeemable for future flight, hotel, or bus bookings. Users can monitor active Smart Locks in the My Trips section, where they see real‑time fare, historical price movements, target price, and search status. Unlike conventional fare alerts that merely inform of price changes, Smart Lock proactively hunts for fares within the traveller’s budget and locks them, reducing the need for repeated manual checks.

Co‑founder and Group Co‑CEO Rajnish Kumar and Co‑founder and Group CEO Aloke Bajpai highlighted that the feature shifts the effort of fare‑watching from travellers to AI agents, aiming to create an “AI‑native Peace‑of‑Mind Travel App.”

Company background: ixigo (Le Travenues Technology Limited) was founded in 2007 by Aloke Bajpai and Rajnish Kumar. It operates the ixigo, ConfirmTkt, and Abhibus apps, serving millions of users across rail, air, bus, and hotel bookings. The platform reported 57 crore annual active users in Fiscal Year 2026, reinforcing its position as India’s leading travel platform by user base.

Key takeaways:

  • Smart Lock offers a fee‑based, refundable service that locks qualifying fares for four hours.
  • The feature is currently limited to domestic one‑way flights.
  • ixigo leverages its AI capabilities to differentiate from traditional fare alerts, aiming to reduce price uncertainty and save traveller time and money.