Date: 25th July, 2026
Operational Expansion Disclosure
Facility Details
- Location: A-33, Sector-136, Noida, Uttar Pradesh
- Type: Client Support Centre Facility
- Area: Approximately 17,700 sq. ft.
- Seating Capacity: Approximately 300 customer support executives
Investment and Financing
- Investment Required: Approximately ₹2.37 Crore (Rupees Two crores and thirty-seven lakhs only)
- Mode of Financing: Internal Accruals
Implementation Timeline
- Expected Operational Within: 45 to 60 days from execution of Lease Agreement
- Subject To: Completion of fit-out, installation of IT infrastructure and other operational requirements
Functional Scope
The proposed Client Support Centre Facility will support:
- Customer support
- Patient assistance
- Appointment scheduling
- Enquiry management
- Tele-counselling
- Other allied operational activities
Strategic Rationale
- Strengthen customer engagement and support infrastructure
- Centralize customer support functions
- Enhance operational efficiency
- Improve customer service capabilities
- Support future business expansion