Carrier Transformation Project

LTM received recognition in the Transformation category for its work with Carrier, a global leader in intelligent climate and energy solutions. Following significant M&A activities, Carrier sought to address:

  • Fragmented technology landscape
  • Siloed operating functions
  • Limited visibility into application ownership and costs across its 2,000+ application estate

LTM partnered with Carrier to establish an enterprise-wide Application Total Cost of Ownership (TCO) and Application Portfolio Rationalization (APR) capability powered by SAP LeanIX. The joint team:

  • Integrated data from ServiceNow, Apptio Cloudability, procurement, and operational systems
  • Developed a standardized cost model
  • Created executive decision-support dashboards
  • Built a scalable rationalization framework

This initiative enhanced financial transparency, strengthened portfolio governance, and improved strategic decision-making across the enterprise.

PHINIA Transformation Project

LTM received recognition in the Excellence category for its work with PHINIA, a leading global automotive and industrial manufacturer. LTM helped PHINIA transform its IT operations through:

  • Observability implementation using LogicMonitor
  • Cross-trained Command Center
  • CMDB optimization
  • FinOps practices
  • Application modernization initiatives
  • Infrastructure modernization

The transformation resulted in reduced incident resolution times, improved service stability, accelerated infrastructure provisioning, and lowered operating costs. This provided greater visibility and control across PHINIA's technology landscape to drive operational excellence at scale.

Management Commentary

Gururaj Deshpande, Chief Delivery Officer of LTM, stated: "These recognitions reflect the power of strong client partnerships and a shared commitment to transformation. We are proud to work alongside PHINIA and Carrier to deliver measurable business outcomes through technology-led innovation and operational excellence."

About LTM

The release notes that LTM is an AI-centric global technology services company and a Larsen & Toubro Group Company. The company has over 87,000 employees across 40 countries and describes itself as the "Business Creativity partner to the world's largest enterprises" with capabilities spanning integrated operations, transformation, and business AI.