Strategic Initiative Launch

LTM Limited has launched GCC Origin, a new independently operated business unit dedicated to helping enterprises establish, operate, scale, and transform Global Capability Centers (GCCs) in India. The unit represents the evolution of LTM's GCC strategy to meet changing enterprise needs in the AI era, focusing on greater scale, speed, and integration.

Business Unit Structure and Leadership

GCC Origin operates as a standalone business unit within LTM with:

  • Dedicated leadership, sales, and delivery teams
  • Specialist expertise
  • Significant investment allocation
  • Appointment of Shailendra Singh to lead the business unit, reporting directly to Venu Lambu, Chief Executive Officer and Managing Director

Service Offerings and Capabilities

GCC Origin brings together multiple capabilities under one integrated model:

  • Strategy advisory on GCC strategy, location, and engagement model
  • AI capabilities powered by BlueVerse™, LTM's agentic AI ecosystem
  • Technology implementation
  • Talent development and workforce management
  • Infrastructure planning across Tier 1 and Tier 2 cities
  • Operations management
  • Ecosystem partnerships

Modular Service Catalog

The unit offers a componentized service catalog allowing enterprises to select capabilities based on GCC maturity and scale. Engagement models include:

  • Assisted GCC
  • Build-Operate-Transform-Transfer
  • Virtual GCC
  • Joint Ventures
  • Staff Augmentation
  • Hire-Operate-Transfer

Specific Service Components

Design and Advisory:

  • GCC strategy consultation
  • Location selection advisory
  • Operating blueprint design
  • Governance framework development
  • Commercial and ownership model design

Talent and Workforce Development:

  • AI-driven platforms including Talent Pool Radar, TalentInsights, and LTM Shoshin
  • Hiring support and talent management
  • Continuous upskilling programs
  • Industry knowledge building
  • Technology expertise development
  • Soft skills enhancement

AI and Automation Services:

  • Over 300 pre-built domain-specific AI agents through BlueVerse
  • Custom AI agent development
  • AI Centres of Excellence
  • Innovation-as-a-service offerings
  • Automate suite powered by Agent Next
  • Access to purpose-built AI studios in US, Europe, and India

Operations and Transformation:

  • IT operations management
  • Business operations management
  • Transition services
  • Governance implementation
  • Knowledge management
  • Finance, tax, and payroll services
  • Workplace services

Transfer Services:

  • Structured transfer of talent, technology, and knowledge
  • Infrastructure transfer
  • Capabilities transfer
  • Operational ownership transfer aligned with enterprise GCC model and maturity

Strategic Rationale

The initiative addresses the evolving role of GCCs from cost centers to value creation centers from day one, with particular focus on AI capabilities. The modular model allows clients to build, operate, and transform GCCs around their specific priorities, accelerating the path from setup to business value.

Company Background

LTM is an AI-centric global technology services company and a Larsen & Toubro Group Company with over 88,000 employees across 40 countries. The company positions itself as the "Business Creativity partner" to the world's largest enterprises, focusing on creating value at the intersection of technology and domain expertise.