Extracted Insight

  • LTM, an AI‑centric global technology services company and part of the Larsen & Toubro Group, has entered a strategic partnership with SSP Group plc (LSE:SSPG), a leading operator of food and beverage outlets in travel locations worldwide.
  • The partnership aims to deliver modernized, end‑to‑end IT infrastructure support and enhanced application maintenance services for SSP, leveraging LTM’s advanced AI capabilities, notably the BlueVerse ecosystem.
  • Key objectives include managing operational risks, simplifying infrastructure and application complexities, driving business efficiency and agility, enabling data‑driven decision‑making, accelerating innovation through automation, delivering scalable solutions that improve customer experience, and achieving cost optimisation via AI‑driven automation and simplification.
  • SSP Group employs approximately 49,000 colleagues across about 3,000 units in 38 countries, operating sit‑down and quick‑service restaurants, bars, cafés, lounges, and food‑led convenience stores in airports, train stations and other travel hubs.
  • LTM operates with over 87,000 employees across 40 countries and positions itself as the Business Creativity partner to the world’s largest enterprises, offering integrated operations, transformation, and business AI services.
  • Quotes: Jon Wood, Chief Digital and Technology Officer, SSP Group, highlighted the partnership’s role in accelerating transformation, enhancing efficiency, and delivering greater value to customers. Manju Kygonahally, Chief Business Officer – Europe, LTM, emphasized LTM’s AI‑first approach and deep market understanding as key enablers for SSP’s IT modernization.
  • The collaboration is expected to support SSP’s long‑term transition to an intelligent, streamlined IT infrastructure that underpins its global network and enhances agility and customer experience.