Contract Details
LTM Limited announced a multi-million dollar agreement with a leading North American specialty engineering and construction company. The engagement has an initial three-year term and involves consolidation of infrastructure, cybersecurity, and application administration managed services from multiple providers to LTM.
Services Scope
The agreement covers:
- Infrastructure managed services
- Cybersecurity managed services
- Application administration managed services
Operational Model
LTM will build an AI-led managed services operating model designed to deliver outcome-driven services. The model will incorporate observability and automation to ensure resilient technology services.
Client Benefits
The engagement supports the client's technology modernization journey by:
- Consolidating critical IT operations under a unified governance framework
- Enhancing operational efficiency
- Improving service quality
- Reducing management complexity
- Accelerating modernization
- Strengthening operational resilience
Executive Commentary
Rajesh Sundaram, Chief Business Officer, Manufacturing and Retail CPG, LTM stated: "As enterprises modernize their technology landscapes, they are increasingly seeking strategic partners that can combine operational excellence with AI-driven innovation. This engagement reflects our ability to help clients unlock greater value from their technology investments, enhance business agility, and create a foundation for sustained growth through AI-enabled operations."
Company Background
LTM is an AI-centric global technology services company and a Larsen & Toubro Group company. The company has over 87,000 employees across 40 countries and capabilities spanning integrated operations, transformation, and Business AI.