Overview
NoBroker Packers and Movers, the organized arm of the NoBroker platform, announced that it has now completed over 15 lakh successful relocations across India. The service is active in more than 100 cities and 2,500 localities, catering to over 4 lakh families each year. Customer satisfaction is reflected in a 4.8‑out of 5 rating derived from 8.9 lakh verified reviews, making it the most reviewed and highest‑rated relocation platform in the country.
Operational Scale
The company’s extensive network enables it to handle moves of any size, from intra‑city transfers to long‑distance hauls across state borders. Every relocation is coordinated by a dedicated Quality Service Expert who oversees the process from the initial packing to final delivery. The booking experience remains uniform regardless of season: users select the move type, list their inventory, receive a transparent charge breakdown, and confirm the order without hidden fees.
Service Guarantees and Materials
NoBroker Packers and Movers differentiates itself with a Zero Damage, Zero Delay guarantee that applies year‑round, including during extreme weather events. The guarantee is backed by a policy that obligates the company to pay for any damage or delay without fine print, claim forms, or waiting periods. To uphold this promise, the firm uses proprietary polypropylene (PP) boxes that are rigid, reusable, fully recyclable, and water‑resistant, avoiding the moisture‑absorbing properties of conventional corrugated cardboard. Each item is wrapped in a triple‑layer stretch film, providing protection against moisture, dust, and heat. Fragile items such as glassware receive an additional bubble‑wrap layer, every carton is individually labelled, and industrial‑grade tape seals each box. Transportation is conducted using fully covered vehicles, eliminating exposure to rain, dust, or heat during transit.
Process and Weather Resilience
The company’s logistics model is designed to neutralise the impact of India’s varied climate, which includes scorching heat, sudden heavy rain, prolonged humidity, and occasional cold snaps. During July, despite unpredictable heavy rainfall across several cities, NoBroker Packers and Movers completed a large volume of relocations on schedule, with no compromise to its safety or timeline commitments. The Quality Service Expert flags items requiring special handling—such as electronics, wooden furniture, or paper‑based items—at the booking stage, ensuring the appropriate packing materials are deployed before adverse conditions arise.
Awards and Recognition
In recognition of its innovative approach to structuring a traditionally fragmented sector, NoBroker Packers and Movers received the Confederation of Indian Industry (CII) Industry Transformation Award for Logistics and Supply Chain (Startup Category, 2025) and the BW Supply Chain Award for Best Collaborative Supplier Partnership (2025). These accolades underscore the company’s role in bringing transparency, accountability, and systematic processes to the Indian relocation market.
Management Quote
"Moving to a new home is one of life’s biggest milestones, and unpredictable weather shouldn't turn it into a nightmare. We built our relocation logistics around extreme conditions so our customers never have to worry about them. When you step into a new home, you should be celebrating—not dealing with damaged memories," said Amit Kumar Agarwal, CEO and co‑founder of NoBroker.
Disclaimer: The above press release comes to you under an arrangement with NRDPL. PTI takes no editorial responsibility for the same.