Management Appointment Details

Nucleus Software Exports Limited announced the appointment of Bhavit Godiwala as Chief Customer Success Officer (CCSO) effective June 23, 2026. This appointment was disclosed pursuant to Regulation 30(2) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

Role and Responsibilities

In his role as CCSO, Bhavit Godiwala will lead Nucleus Software's global Customer Success organization with focus on:

  • Deepening customer relationships
  • Accelerating value realization for clients
  • Strengthening delivery excellence
  • Helping financial institutions build greater business agility in digital and AI-driven environments
  • Enhancing strategic engagement with customers and partners
  • Strengthening governance frameworks
  • Driving delivery excellence across implementations
  • Accelerating adoption and expansion of Nucleus Software's flagship platform FinnOne Neo®

Professional Background

Bhavit Godiwala brings nearly three decades of leadership experience in:

  • Banking technology
  • Digital transformation
  • Core banking modernization
  • Digital banking
  • Payments systems
  • Transaction banking
  • Cloud-ready platforms
  • Large-scale public sector programs

He has led complex transformation initiatives across Asia, Middle East, Africa, Europe, and Latin America.

Previous Experience

Godiwala held senior leadership positions at:

  • Centelon Group
  • Intellect Design Arena
  • Tech Mahindra
  • Infosys Finacle

His experience includes leading large global customer success portfolios, building high-performance teams across multiple continents, and serving as trusted advisor to banking CXOs for enterprise-wide modernization programs.

CEO Commentary

Parag Bhise, CEO & Executive Director of Nucleus Software, stated: "As financial institutions continue to modernize their technology landscapes and respond to rapidly evolving customer expectations, agility, execution excellence, and customer success have become strategic priorities. Bhavit brings a unique combination of deep banking expertise, large-scale transformation experience, customer-centric leadership, and operational excellence."

Strategic Context

The appointment occurs amid global financial institutions accelerating investments in:

  • Artificial Intelligence (AI)
  • Digital lending platforms
  • Transaction banking modernization
  • Cloud-ready architectures
  • Operational resilience
  • Intelligent customer experiences

Company Business Overview

Nucleus Software Exports Ltd. is a publicly traded software product company that provides:

  • Lending solutions
  • Transaction banking products

Client Base

Serves 200+ Banks and Financial Institutions across 50 countries supporting:

  • Retail Lending
  • Corporate & SME Finance
  • Islamic Finance
  • Automotive Finance
  • Captive Automotive Finance
  • Cash Management
  • Mobile & Internet Banking
  • Transaction Banking

Transaction Volumes

The company's solutions manage:

  • Over $15 trillion value of yearly transactions
  • Over 26 million transactions daily through globally integrated transaction banking platform
  • $1.2 trillion+ value of loans globally managed by lending platform
  • 500,000+ daily users on lending platform

Flagship Products

FinnOne Neo®: Next-generation digital lending platform built on advanced technology platform with AI capabilities

FinnAxia®: Integrated global transaction banking suite for cash management, trade finance, and liquidity management

Nucleus Software Digital Services: Comprehensive suite of services for digital transformation and technology infrastructure maintenance

Industry Recognition

Nucleus Software is recognized by Gartner® and Forrester® for innovation across lending, transaction banking, and financial technology transformation.