Oolka's AI Credit Platform Reaches Over One Crore Users
Oolka, an AI‑powered credit management platform, announced that its mobile app is now used by more than one crore (10 million) Indian consumers across 19,065 of the country’s roughly 19,100 pincodes, spanning all 36 states and union territories. The service is available to any Indian citizen possessing a valid PAN.
The platform’s core engine, Oolka AI, reads a user’s Experian credit report line‑by‑line and translates the information into plain language in more than 100 Indian languages. It automatically flags entries that weaken a credit profile, such as repaid loans still shown as active, incorrect late‑payment records, duplicate accounts, and high credit‑card utilisation. One in three users uploads screenshots of financial documents for explanation, and a total of 40 lakh (4 million) voice‑note messages have been received, reflecting a preference for voice interaction.
When Oolka AI detects an error, it initiates a dispute with the credit bureau, drafts No‑Objection‑Certificate (NOC) and account‑closure requests to lenders, and tracks each case until resolution, preserving a complete history of emails, replies, and dispute status. Beyond error correction, the AI builds a personalised repayment plan that prioritises the most costly debt, flags excessive card utilisation, suggests consolidation where it reduces total cost, and drafts restructuring, settlement, or penalty‑waiver requests.
More than 14,000 Oolka users now experience a rise in their credit scores within a typical week, a rate that is three times the weekly improvement observed in June. In a highlighted case, a school‑van operator in Gurugram saw his score stagnate because a ₹5 overdue balance kept an account marked as active and overdue, and his credit‑card utilisation exceeded 80 %. After Oolka AI cleared the balance, reduced utilisation, and filed the necessary disputes, his score began to improve and he secured a consumer loan.
Checking a credit report on the Oolka app is free of charge. Users are billed only when Oolka AI takes concrete action on their behalf, such as filing a dispute or negotiating with a lender. The app holds a 4.8‑star rating on the Google Play Store.
Media Contact
- Name: Oolka Team