Announcement

OpenAI introduced ChatGPT Work on Thursday, 9 July 2026, as a new autonomous agent designed to handle complex, multi‑step tasks across applications and workflows, producing finished materials such as spreadsheets, presentations, documents, and web applications. The launch coincides with the release of GPT‑5.6, the latest frontier model that powers ChatGPT Work and emphasizes reasoning through multi‑step tasks and template‑driven material creation.

GPT‑5.6 Model

GPT‑5.6 is presented as the engine behind ChatGPT Work, focusing on multi‑step reasoning and the ability to follow user‑provided templates and reference files. No additional performance metrics are disclosed.

ChatGPT Work Features

ChatGPT Work can decompose projects into smaller steps, operate for hours without continuous supervision, and allow users to monitor progress, ask questions, change direction, and approve critical actions. The Scheduled Tasks feature lets the agent continue work when users are away, converting new messages from Microsoft Teams and Slack into updated documents or slides and sharing changes with teams. An auto‑review system examines important actions involving connected tools and APIs before execution; during adversarial red‑team testing, auto‑review blocked 100 % of attempts to extract protected data.

Integration and Plugins

The tool connects to a range of applications via plugins, including Slack, Microsoft Teams, Google Drive, SharePoint, email, calendars, and various CRMs. Users can pull context from a specific app by typing “@” followed by the app name.

Enterprise Adoption and Use Cases

OpenAI reports that nearly 100 % of its internal teams—including finance and sales—now use ChatGPT Work and Codex. In sales, the agent transformed a discovery conversation into a tailored proof of concept within 24 hours, a process that previously required weeks. In finance, month‑end close and forecasting were reduced from days to hours.

Zapier case study: Angela Ferrante, Head of Enterprise Marketing at Zapier, explained that the company built a system with ChatGPT Work to review thousands of leads each month, trace customer touchpoints across Zapier’s CRM, email, and other tools, and generate a weekly executive dashboard that revealed seven‑figure potential sales.

Desktop App Enhancements

The ChatGPT desktop app now incorporates Work and Codex capabilities. The Codex app is merging with the desktop client, retaining coding‑agent functions for developers while adding inline editing within diffs, pull‑request review, and support for multiple repositories in a single project.

Sites Public Beta

OpenAI launched Sites in public beta, allowing users to convert work or ideas into interactive sites or web apps shareable via URL. Sites can host live dashboards, project trackers, launch calendars, prototypes, internal portals, and interactive reports.

Built‑in Browser and Computer Use

On desktop, ChatGPT includes a built‑in browser for online information gathering and web‑based tool usage. The Computer Use capability enables ChatGPT to operate a computer on behalf of the user, executing tasks across apps, tools, and browsers.

Chrome Extension and Atlas Sunset

OpenAI is updating its Chrome extension to place ChatGPT directly in Chrome’s sidebar. The standalone Atlas browser will be sunset, with transition details to be communicated to users.

Administration, Compliance, and Security

Enterprise and Education administrators can control user access, company context, permissible tools, and allowable actions. A Compliance API offers visibility into ChatGPT Work conversations and actions. Auto‑review safeguards are in place, as noted above.

Rollout and Availability

ChatGPT Work is rolling out on web and mobile initially for Pro, Enterprise, and Edu users, with expansion to Plus and Business users over the following days. The updated desktop app is globally available for macOS and Windows, and Chat, Work, and Codex are accessible on every plan, including the Free tier.

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