Date: July 28, 2026

KMP / Board / Auditor Changes

Not Specified

Dividend Declaration or Non-Declaration

Not Specified

Board Meeting Outcomes

Not Specified

Financial Results (Standalone & Consolidated)

The report provides key financial metrics for FY 2025-26:

  • Turnover: ₹4,277.48 Crore
  • Net Worth: ₹2,261.61 Crore
  • Paid-up Capital: ₹320.94 Crore

Auditor’s Report

Not Specified

Disinvestment / Strategic Actions

Not Specified

Other Operational / Legal / Strategic Disclosures

Business Operations Overview:

  • Primary Business Activities: Project Business (65% of turnover), Telecom Services (35% of turnover).
  • Key Services: National Long Distance (NLD) services, Internet Service Provider (ISP) services, Information and Communication Technology (ICT) solutions, Infrastructure Provider (IP-1) services.
  • Geographic Presence: 30 offices across India (National); 2 international locations (Jamaica and Trinidad & Tobago via MEA).
  • Export Contribution: 0.176% of total turnover.

Employee Data (as of end of FY 2025-26):

  • Total Employees: 917
  • Permanent Employees: 595 (Male: 524, Female: 71)
  • Other than Permanent Employees: 322 (Male: 310, Female: 12)
  • Differently Abled Employees: 11 (Permanent: 11; Male: 10, Female: 1)
  • Employee Turnover Rate (Permanent Employees): 3.91% (Male: 4.24%, Female: 1.49%)
  • Board Diversity: 8 members total, with 1 woman (12.50% representation).
  • Key Management Personnel: 2 members, with 0 women.

Corporate Social Responsibility (CSR):

  • CSR is applicable as per Section 135 of the Companies Act, 2013.

Regulatory Compliance & Fines:

  • The company incurred fines totaling ₹65,91,480 from BSE and NSE for non-compliance with requirements pertaining to the adequate number of Independent Directors on the Board and non-compliance with the composition of different committees for the quarters ended March 2025 (₹28,08,400), June 2025 (₹16,11,880), September 2025 (₹10,85,600), and December 2025 (₹10,85,600).
  • The company has written request letters for waiving off these fines, citing its inability to ensure compliance as the appointment of Independent Directors was pending at the level of the Ministry of Railways (Administrative Ministry).

Grievance Redressal (FY 2025-26):

  • Shareholders: 131 complaints filed; 0 pending resolution.
  • Customers: 166,181 complaints filed via subscriber portal; 0 pending resolution.
  • Value Chain Partners: 51 complaints filed (all pertain to CPGRAM); 6 were pending (received in March 2026) but were closed by April 24, 2026.
  • Employees & Workers: 0 complaints filed; 0 pending.

Material Sustainability Issues Identified:

The report identifies 11 material issues, all primarily framed as opportunities (O), with associated rationales and positive financial implications:

1. Climate Change (O)

2. Sustainable Supply Chain Management (O)

3. E-Waste Management (O)

4. Health, Safety and Well-being (O)

5. Diversity & Inclusion (O)

6. Customer Privacy and Cybersecurity (O)

7. Ethical Business Practices & Transparency (O)

8. Economic Performance (O and R - Risk)

9. Innovation and Digital Transformation (O and R - Risk)

10. Risk Management (O)

11. Regulatory Compliance (O)

Certifications and Standards:

The company maintains several certifications mapped to BRSR principles, including ISO/IEC 27017:2015 (Cloud Security), ISO/IEC 27018:2019 (PII Protection), ISO 14001:2015 (Environmental Management), ISO 9001:2015 (Quality Management), and CMMI Maturity Level 5 (Process Maturity).

Principle-Wise Performance Disclosures:

The report includes detailed disclosures for all 9 National Guidelines for Responsible Business Conduct (NGRBC) principles, covering policies, training, and performance metrics.

  • Principle 1 (Ethics): 40.94% of employees (other than BOD and KMPs) were covered by training/awareness programs. Fines for board composition non-compliance are disclosed.
  • Principle 3 (Employee Well-being): 100% of permanent and other-than-permanent employees are covered by health and accident insurance. Spending on employee well-being was 0.05% of total revenue.
  • Principle 6 (Environment): Total energy consumption was 73,161.71 GJ. GHG emissions (Scope 1 & 2) were 12,006.24 tCO2e. Total water withdrawal was 10,068.66 kL, and consumption was 2,013.73 kL. Total waste generated was 25.93 metric tons.