Contract Overview

Shinhan Vietnam Finance Company Limited ("Shinhan Finance"), part of Shinhan Card and Shinhan Financial Group, has selected Nucleus Software's FinnOne Neo® 9.0, the flagship end-to-end lending platform, to modernize its consumer finance operations and support growth in Vietnam.

Implementation Details

Shinhan Finance will implement the Customer Acquisition System, Loan Management System, and Collections modules across its lending operations. The platform is planned to support:

  • Personal finance
  • Vehicle finance
  • Consumer loans
  • Credit cards
  • Bundled propositions such as Omni Loan

Expected Benefits

Upon implementation, FinnOne Neo® 9.0 is expected to:

  • Enable straight-through processing across eligible lending journeys
  • Configure and launch products faster
  • Integrate additional self-service channels
  • Manage complete lending lifecycle through a unified and scalable platform

Selection Process

The selection followed an extensive evaluation and proof-of-concept process. Key decision factors included:

  • Nucleus Software's lending expertise
  • Strong functional fit
  • Local presence in Vietnam
  • Ability to provide local implementation and support

System Integration

Shinhan DS Vietnam will serve as the system integration partner, bringing understanding of the Shinhan Financial Group technology ecosystem to the implementation.

Nucleus Software's Vietnam Presence

Nucleus Software's journey in Vietnam began with its first implementation in 2012, giving the company close to 14 years of experience. Vietnam is Nucleus Software's largest market in Southeast Asia, with technology supporting financial institutions including:

  • HDBank
  • Vietcombank
  • Viet Capital Bank
  • MB Bank

Recent Vietnam Investments

In February 2026, Nucleus Software strengthened its commitment by:

  • Incorporating Nucleus Software Vietnam Company Limited (wholly owned local entity)
  • Establishing office in Hanoi
  • Expanding delivery, implementation, hiring and customer-support capabilities
  • Enabling closer engagement with financial institutions
  • Greater alignment with local business, procurement and compliance requirements

Management Commentary

Mr. Chun Young Ill, General Director, Shinhan Finance:

  • Vietnam is central to Shinhan Finance's long-term growth strategy
  • Investing in technology to make financing simpler, faster and more convenient
  • Maintaining strong standards of security, risk management and responsible lending
  • Implementation will provide flexibility and scalability to deepen automation
  • Enable more efficient product introduction and connected experiences

Mr. Parag Bhise, CEO and Executive Director, Nucleus Software:

  • Honored to be selected by Shinhan Finance for this transformation
  • Engagement reflects strength of lending expertise and FinnOne Neo® 9.0 capabilities
  • Platform will provide integrated foundation across origination, servicing and collections
  • Enable greater automation, faster product innovation and scalable growth
  • Local implementation and support teams will ensure close collaboration

Company Background

Nucleus Software Exports Ltd. is publicly traded (BSE: 531209, NSE: NUCLEUS) software product company providing lending and transaction banking products to global financial leaders.

Global Reach:

  • 200+ Banks and Financial Institutions
  • 50 countries
  • Manages over $15 trillion yearly transactions
  • 26+ million transactions daily
  • Lending platform manages $1.2 trillion+ value of loans globally
  • 500,000+ daily users

Flagship Products:

1. FinnOne Neo® - Next-generation digital lending platform

2. FinnAxia® - Integrated global transaction banking suite

3. Nucleus Software Digital Services - Comprehensive digital transformation services