Date: June 13, 2026

General Disclosures

Business Operations

  • Main Activity: Security services (97.21% of turnover)
  • NIC Code: 80100
  • Number of Offices: 204 nationally
  • Markets Served: Pan India (28 States and 6 Union Territories), International (3 countries: Australia, New Zealand, Singapore)
  • Export Contribution: 0%
  • Customer Base: Over 61,000 customer sites across manufacturing, education, retail, e-commerce, construction, and media & entertainment

Workforce Details

  • Total Employees: 24,079 (Permanent: 24,079)
  • Male: 22,876 (95%), Female: 1,203 (4.99%)
  • Total Workers: 181,565 (Permanent: 181,565)
  • Male: 165,478 (91.14%), Female: 16,066 (8.85%), Others: 21 (0.01%)
  • Differently Abled: 1 employee, 43 workers
  • Women Representation: Board (30% - 3 out of 10), KMP (50% - 1 out of 2)
  • Turnover Rates FY 2025-26:
  • Permanent Employees: Male 29%, Female 40%, Total 29%
  • Permanent Workers: Male 34%, Female 38%, Total 35%

Subsidiary and Associate Companies

  • 48 entities listed including 45 subsidiaries and 3 joint ventures
  • 100% ownership in 42 subsidiaries, 51% in 4 subsidiaries, 49% in joint ventures
  • 9 entities acquired during FY 2025-26
  • 1 entity deregistered (Askara Pty Ltd) effective November 5, 2025

CSR Applicability

  • CSR Applicable: Yes
  • Turnover: ₹5,456.43 Crores
  • Net Worth: ₹1,079.83 Crores

Grievance Redressal FY 2025-26

  • Investors: 0 complaints received, 0 pending
  • Shareholders: 3 complaints received, 0 pending (all resolved during year)
  • Employees and Workers: 3,005 complaints received, 37 pending
  • Customers: 0 complaints received, 0 pending
  • Value Chain Partners: 0 complaints received, 0 pending

Material Responsible Business Conduct Issues

1. Our People (Opportunity/Risk)

  • Rationale: People-intensive operating model with high attrition affecting service quality
  • Approach: Employee engagement, succession planning, talent acquisition
  • Financial Implications: Positive - committed workforce strengthens service delivery; Negative - high attrition increases costs

2. Health and Safety (Risk)

  • Rationale: Labor-intensive environment with significant operational risks
  • Approach: OHS framework, hazard identification, safety infrastructure, incident reporting
  • Financial Implications: Negative - incidents affect morale and increase compliance costs

3. Customer Engagement (Opportunity/Risk)

  • Rationale: Critical investigation and security services exposed to reputational risks
  • Approach: Customer satisfaction assessments, senior management engagement, ESG integration
  • Financial Implications: Positive - enhanced customer experience drives growth; Negative - insufficient engagement leads to attrition

4. Community Development (Opportunity)

  • Rationale: Responsibility towards communities focusing on healthcare, skill development, education
  • Financial Implications: Positive - strengthens social license to operate and reputation

5. Employee Training and Career Development (Opportunity/Risk)

  • Rationale: Key strategic asset with risk of inadequate training affecting service quality
  • Approach: Comprehensive onboarding, role-specific training, continuous learning
  • Financial Implications: Positive - enhances skills and capabilities; Negative - insufficient training affects service delivery

Management and Process Disclosures

Policy Coverage

  • Policies cover Principles 1-5, 8-9 (Yes), Principles 6-7 (No)
  • All policies approved by Board and translated into procedures
  • Policies extend to value chain partners
  • Certifications: ISO 45001:2018, ISO 9001:2015, ISO 14001:2015, ISO 22301:2019, ISO/IEC 27001:2022

Governance

  • Highest Authority: Board of Directors
  • No specified Committee for sustainability - Board maintains overall oversight
  • 22 policies mapped to NGRBC Principles
  • Annual policy reviews conducted
  • No external assessment carried out

Principle-wise Performance Disclosure

Principle 1: Ethics, Transparency and Accountability

  • Training Coverage: Board (90.91%), KMP (100%), Employees (100%), Workers (100%)
  • No fines/penalties paid in proceedings
  • Anti-corruption policy in place with zero tolerance approach
  • No disciplinary actions for bribery/corruption
  • Accounts payable days: 216

Principle 2: Sustainable and Safe Goods/Services

  • No R&D or capex investments in environmental/social improvements
  • No sustainable sourcing procedures
  • No product reclamation processes (not applicable)
  • No Extended Producer Responsibility applicable

Principle 3: Employee Well-being

  • 100% coverage for health and accident insurance for employees and workers
  • 100% maternity benefits coverage for female workers
  • Spending on well-being measures: 0.40% of total revenue
  • 100% coverage for PF, Gratuity, ESI, Mediclaim
  • Workplace accessibility: Committed to enhancing for differently abled
  • Return to work rate after parental leave: Employees 80%, Workers 100%
  • Grievance mechanisms available for all employee categories
  • No union membership among employees/workers

Health and Safety Management

  • OHS management system implemented (ISO 45001:2018)
  • Processes for hazard identification and risk assessment
  • Workers can report hazards and remove themselves from risks
  • Non-occupational medical services available
  • Safety Incidents FY 2025-26:
  • LTIFR: Employees 0.059, Workers 0.024
  • Recordable injuries: Employees 2, Workers 9
  • Fatalities: Employees 2, Workers 2
  • High consequence injuries: None
  • No complaints on working conditions or health & safety

Principle 4: Stakeholder Responsiveness

  • Stakeholder identification process through Stakeholder Relationship Policy
  • Key groups: Customers, Employees, Communities, Suppliers, Shareholders, Government, Media, NGOs
  • Engagement frequencies range from ongoing to need-based

Principle 5: Human Rights

  • 100% training coverage on human rights for employees and workers
  • Minimum wage compliance: 100% above minimum for employees, 100% at minimum for workers
  • Median remuneration: BoD ₹39.47L, KMP ₹143.51L, Other employees ₹2.31L, Workers ₹1.91L
  • Gross wages to females: 7.16% of total wages
  • Focal point: Employee Relationship Cell (ERC)
  • Complaints FY 2025-26:
  • Sexual Harassment: 12 filed, 2 pending
  • Discrimination: 356 filed, 10 pending
  • Wages: 2,641 filed, 35 pending
  • No child labor or forced labor cases

Principle 6: Environmental Protection

  • Total Energy Consumption: 59,167.75 GJ
  • Energy Intensity: 10.64 GJ/₹Crore turnover
  • Water Withdrawal: 284,974.97 kL (100% third party)
  • Water Consumption: 158,319.425 kL
  • Water Intensity: 29.01 kL/₹Crore turnover
  • GHG Emissions:
  • Scope 1: 3,602 MTCO2e
  • Scope 2: 2,643 MTCO2e
  • Intensity: 1.14 MTCO2e/₹Crore turnover
  • Waste Generated: 5.97 MT
  • No operations in ecologically sensitive areas
  • Fully compliant with environmental laws

Principle 7: Responsible Policy Influence

  • 6 affiliations with trade/industry chambers
  • No adverse orders on anti-competitive conduct

Principle 8: Inclusive Growth

  • No Social Impact Assessments required
  • No Rehabilitation and Resettlement ongoing
  • Procurement: 35% from MSMEs (FY25: 17%), 99% from within India
  • Job Creation: Rural 4.5%, Semi-urban 2.99%, Urban 22.06%, Metropolitan 70.45%

Principle 9: Consumer Responsibility

  • Mechanisms: Own Your Customer programme, Customer Satisfaction programme, Half-Yearly Surveys
  • No product recalls (not applicable)
  • Cyber security and data privacy framework in place
  • No data breaches reported

CSR Beneficiaries

  • Education initiatives: 5,111 beneficiaries (15-100% from vulnerable groups)
  • Environmental sustainability: 1,973 beneficiaries (0-100% from vulnerable groups)
  • Healthcare: 4,016 beneficiaries (75-90% from vulnerable groups)

No material disclosures under the following sections:

  • Financial Results
  • Dividend Declaration
  • Board Meeting Outcomes
  • Auditor's Report
  • Disinvestment/Strategic Actions
  • Media Release/Investor Communication