Star Health and Amplify Health 3‑Year AI Claims Partnership

On June 30, 2026, Star Health and Allied Insurance Company Limited (NSE: STARHEALTH, BSE: 543412), India’s largest standalone health insurer and the first to settle over one crore claims, announced a three‑year strategic partnership with Amplify Health Asia Pte. Limited, a pan‑Asian health‑technology and analytics firm operating in ten markets.

The collaboration will deploy Amplify Health’s AI‑led claims intelligence platform across Star Health’s cashless claims operations. The platform combines machine‑learning, clinical expertise and generative‑AI to detect fraud, waste and abuse (FWA), perform real‑time anomaly detection, and adapt to emerging healthcare and claims patterns. It is designed to improve claim decision‑making timelines at critical stages – hospital admission, pre‑authorisation and discharge – thereby reducing customer waiting times, accelerating pre‑authorisation decisions, and delivering clearer claim‑status updates.

Star Health expects the integration to bring greater speed and consistency to claims processes, supporting its broader digital health stack that includes artificial intelligence, machine learning and predictive analytics. By enhancing claims quality and curbing avoidable leakages, the partnership aims to sustain a fair, affordable health‑insurance ecosystem amid medical cost inflation in Asia that exceeds 10% annually.

Company scale and capabilities

  • Star Health operates more than 900 offices, over 8 lakh agents, 15,000+ network hospitals and employs approximately 18,500 staff.
  • Since its inception in 2006, the insurer has settled over one crore health‑insurance claims.

Amplify Health credentials

  • Headquartered in Singapore, Amplify Health serves Australia, Hong Kong, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore, Thailand and Vietnam.
  • The firm’s AI and analytics solutions have earned the Celent Model Insurer Award, ITC Asia Award and SBR Technology Excellence Award.
  • It is ISO27001 certified, with defined data‑security policies and ongoing risk assessments.

Leadership remarks

  • Anand Roy, Managing Director and Chief Executive Officer of Star Health, said the partnership will strengthen claims intelligence, improve decision‑making and reduce uncertainty for customers at moments that matter.
  • Dr. Axel Baur, Chief Executive Officer of Amplify Health, highlighted the firm’s experience across ten Asian markets and its commitment to supporting sustainable, data‑led healthcare in the region.

Additional components

  • The agreement also includes a healthcare analytics and advisory service to bolster Star Health’s wellness ecosystem and preventive‑health initiatives.

Overall, the three‑year tie‑up represents a strategic shift for India’s largest private health insurer from traditional rules‑based claims management toward an AI‑enabled, real‑time intelligence model aimed at improving customer outcomes and preserving the affordability of health coverage.