Contract Details
Client: A major European open-access fibre operator (new-logo engagement)
Contract Value: €0.6 million
Contract Duration: 3 years
Geographic Scope: International entity
Service Description
The engagement involves deploying Subex's Partner Ecosystem Management solutions to help the operator expand its wholesale business ecosystem. The solution will ensure greater operational efficiency, scalability, and accuracy as network complexity increases.
Service Delivery Model
The solution will be delivered as a fully hosted and managed service, including:
- End-to-end operations
- Professional services
- Ongoing support
This model enables the operator to manage complex settlement processes without maintaining internal systems.
Business Impact
The win strengthens Subex's position in European wholesale markets and reinforces its track record of enabling operators to manage complex partner ecosystems through managed, outcome-led engagement models.
Management Commentary
Nisha Dutt, MD & CEO of Subex, stated: "Wholesale Business is one of the most demanding settlement environments in telecom and winning a new operator of this scale in Europe reflects the strength of our direction. We're not just delivering software, we're operating the Partner Ecosystem Management solution for them, and that is a model we intend to scale across the region."
Company Background
Subex is a telecom AI solutions company with over 30 years of expertise in business optimization and analytics, serving Communications Service Providers (CSPs) across 100+ countries. Their portfolio spans Business Assurance, Fraud Management, and Partner Ecosystem Management solutions.