Cyber Safety Drive Overview

SVC Co-operative Bank Ltd., a multi‑state scheduled co‑operative bank, launched a nationwide Cyber Awareness Drive in its 120th year of operation. The bank mobilised employees from its 203‑branch network across ten states and one Union Territory to visit 213 housing societies, delivering interactive sessions that reached 19,061 residents.

Campaign Content and Guidance

The sessions covered the latest cyber‑fraud trends, including phishing, fake investment schemes, impersonation scams, OTP and UPI fraud, QR‑code scams, digital arrest frauds and fraudulent customer‑care calls. Participants were taught to verify banking communications, recognise official sender IDs, avoid sharing confidential credentials, and to report suspicious activity immediately via the National Cyber Crime Helpline (1930) or the portal cybercrime.gov.in.

Contextual Cyber‑Fraud Landscape

Government data cited in the release indicate that in the first half of 2026 more than 12.7 lakh cyber‑fraud complaints were lodged, involving suspected fraudulent transactions exceeding Rs 10,178 crore, underscoring the urgency of public awareness.

Management Commentary

Managing Director Mr Ravinder Singh stated that digital banking heightens the need for customer vigilance and that the outreach extends the bank’s security posture beyond branch walls. Chairman Mr Durgesh Chandavarkar emphasized the shared responsibility of cyber security and the bank’s commitment to financial literacy alongside digital adoption.

Bank Financial Snapshot (as of 31 Mar 2026)

  • Total business: Rs 43,693 crore
  • Net profit: Rs 205 crore
  • Gross NPA: 2.69 %
  • Net NPA: 0.96 %
  • CRAR: 15.48 %

Operational Footprint

The bank operates 203 branches, 220 ATMs, and employs over 2,500 staff across Maharashtra, Karnataka, Goa, Gujarat, Rajasthan, Delhi, Haryana, Madhya Pradesh, Andhra Pradesh, Telangana and Tamil Nadu.

Awards and Recognitions 2026

SVC Bank received several industry accolades in 2026, including:

  • Excellence in Customer Experience at the UBS Forums – 3rd Edition of India Fintech Summit & Awards (presented by Shri Loghman Tavasoli, received by CFO Shri Saket Maheshwari).
  • Three awards at the Bharat Ratna Sahakarita Samman Ceremony: Best Urban Co‑operative Bank, Best Multi‑State Urban Co‑operative Bank and Best CTO/IT Head of the Year (June 6, 2026, Lucknow).
  • Leading Bank Award – Tier IV at the 10th All India Co‑operative Banking Summit & Awards (May 8‑9, 2026, Pune).
  • Best Urban Co‑operative Bank, Best Cyber Security Initiative and Digital Banking Innovation of the Year at the 3rd Rashtriya Urban Cooperative Banking Summit & Awards.
  • Multiple recognitions at IBA’s Annual Banking Technology Conference, Expo & Citations 2024‑25 (January 9, 2026, Mumbai) for Fintech & DPI Adoption, Tech Talent and Technology Bank.

Conclusion

Through the cyber safety drive, SVC Bank reinforced its role as a trusted financial institution, combining community education with robust financial performance and industry recognition.