Date: June 25, 2026
Incident Update
- Fire incident occurred at a company that has leased Tata Communications' premises at Next-Gen Tower, Greater Kailash-1, New Delhi 110048
- Incident was previously communicated via letter dated June 5, 2026
- Tata Communications activated business continuity protocols applicable for force majeure events
Recovery Status
- Company promptly reached out to affected customers and continues working closely with them on recovery
- Majority of affected customer data has been successfully recovered
- Limited cases require further validation and rebuilding
- Some customers with resilient multi-location architectures experienced no disruption
- Some customers faced temporary operational disruption due to time required to recover critical systems
Business Impact Assessment
- Overall business impact has not been material
- Company's operations continue unaffected
Insurance Coverage
- Company maintains adequate insurance coverage to address any potential financial impact or liabilities arising from the incident