Date: September 24, 2026
Business Expansion Update
Thomas Cook (India) Limited has opened a new retail outlet in Raja Rajeshwari Nagar (RR Nagar), Bengaluru, strengthening its physical presence in Karnataka. This expansion increases the company's network to 13 outlets in Bengaluru and 18 outlets across Karnataka.
Location Details and Target Market
The new outlet is located at:
Prabhu Enclave, 1600, Basement, 5th Stage, 80 Feet Road, Bermi Society, Raja Rajeshwari Nagar, Bengaluru - 560098
Contact: 7358179111
The location serves South-West Bengaluru and targets:
- Affluent and upper-middle-class households
- Technology professionals and students
- Customers from neighborhoods including Ideal Homes Township, BEML Layout, BHEL Layout, Remco Layout, Gnanabharathi, Kengeri Satellite Town, Uttarahalli, Hosakerehalli, Nayandahalli, Mysore Road corridor, Chandra Layout, and southern parts of Vijayanagar
Service Offerings
The outlet provides comprehensive travel services including:
- International and Domestic Holidays
- Group Tours
- Personalised Holidays
- Cruises
- Travel Insurance
- AI-powered booking platform for real-time availability checking and reservations
Karnataka/Bengaluru Travel Trends
The release highlights several key travel trends:
- Year-round travel with multiple short breaks and mini-cations throughout the year
- Growing preference for experiential holidays with distinctive experiences and personalisation
- Increasing popularity of cruise holidays and charter-led journeys (including exclusive charter flights from Bengaluru to Lakshadweep)
- Growing demand for pilgrimage and spiritual tourism to destinations including Kailash Mansarovar, Char Dham, Puri, Kashi, Ujjain, and Ayodhya
- Emerging interest in new destinations: Philippines, Cambodia, Laos, Georgia, Uzbekistan, Kazakhstan, Morocco, South Africa, Kenya, Iceland, Antarctica, and Seychelles
- Demand for unique and immersive experiences beyond conventional itineraries
Top destinations include:
- International: Switzerland, France, Austria, Italy, Spain, Finland, Norway, Sweden, Czech Republic, Hungary, Australia, New Zealand, South America, Vietnam, Indonesia, China, Japan, South Korea, Thailand, Malaysia, Singapore
- Domestic and Indian subcontinent: Kashmir-Leh, Northeast India, West Bengal, Rajasthan, Kerala, Sri Lanka, Andaman
Management Commentary
Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited stated: "Bengaluru has consistently been an important travel market for us, with a customer base that is well travelled, globally connected and keen to explore a wide range of destinations and experiences. The launch of our RR Nagar outlet strengthens our presence in South-West Bengaluru and brings our travel expertise closer to customers across this rapidly developing catchment."
He further added: "We see an opportunity to engage with a particularly diverse customer base here—from families and technology professionals to younger travellers—across both international and domestic holidays. Through our extensive holiday portfolio and value-added travel services, we look forward to helping customers plan journeys that are personalised to their interests."
Company Background
Thomas Cook (India) Limited is India's leading omnichannel travel services company established in 1881, offering services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Value Added Services, and Visa Services. The company operates multiple brands including Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied TPro, Australian Tours Management, Desert Adventures, Travel Circle International Limited, Sterling Holiday Resorts Limited, Distant Frontiers, TC Tours, Digiphoto Entertainment Imaging (DEI), Go Vacation, and Private Safaris East & South Africa.
The group spans 28 countries across 5 continents and has received numerous industry awards including ET Edge's Best Organizations for Women (BOW) 2026 and MICE Powerhouse at MaxiiiMICE Awards 2025. CRISIL has reaffirmed 'CRISIL AA/Stable' rating on long-term bank facilities and 'CRISIL A1+' rating on short-term bank facilities and short-term debt.
Fairbridge Capital (Mauritius) Limited, a subsidiary of Fairfax Financial Holdings Limited, is the promoter with 64.77% shareholding.