Expansion Details

Thomas Cook India has opened its first outlet in Gorakhpur, Uttar Pradesh, strengthening its network presence in the state. This expansion brings the company's total outlets in Uttar Pradesh to 12 locations.

Outlet Location and Details

  • Address: Plot No 4, GDA Corporate Park, Opposite Ramgarh Lake, Circuit House Road, Taramandal, Gorakhpur, Uttar Pradesh – 273017
  • Contact: 8291014863
  • Location characteristics: Established commercial and residential neighborhood with growing affluent households, business professionals, and outbound travelers
  • Strategic positioning: Proximity to key commercial and lifestyle landmarks with good connectivity to surrounding areas

Target Customer Segments

The outlet is positioned to serve multiple customer segments including:

  • Multi-generational families
  • Corporate professionals
  • Couples
  • Millennials and Gen Z
  • GenS (seniors)

Services Offered

The new outlet provides a comprehensive portfolio of travel services:

  • International and Domestic Holidays
  • Group Tours
  • Personalised Holidays
  • Cruises
  • Travel Insurance (value-added service)
  • AI-powered booking platform for real-time availability checking and reservations

Gorakhpur/Uttar Pradesh Travel Trends

Year-round travel patterns:

Travellers increasingly leverage public holidays and weekends for multiple short breaks and mini-cations throughout the year, extending beyond traditional holiday seasons.

Preference shifts:

Growing demand for experiential holidays offering distinctive experiences and greater personalisation beyond conventional destination-based itineraries.

Travel format diversity:

Cruise holidays and charter-led journeys gaining traction, with Thomas Cook India launching exclusive charter flights to Lakshadweep and Bhutan for year-end holiday season.

Spiritual tourism growth:

Pilgrimage and spiritual travel momentum increasing, with Thomas Cook India strengthening its 'Bhakti' Spiritual Tourism portfolio. Key spiritual hubs include:

  • Kailash Mansarovar
  • Char Dham
  • Vaishnodevi
  • Ujjain
  • Puri
  • Kashi
  • Ayodhya

Top Destination Preferences:

International:

  • Europe: Switzerland, France, Austria, Italy, Spain
  • Scandinavian countries: Finland, Norway, Sweden
  • Eastern Europe: Czech Republic, Hungary
  • Australia and New Zealand
  • South America
  • Asia: Vietnam, Indonesia, China, Japan, South Korea, Thailand, Malaysia, Singapore

Domestic and Indian subcontinent:

  • Rajasthan, Kerala, Andamans, Lakshadweep, Northeast India
  • Sri Lanka

Management Commentary

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited stated: "Uttar Pradesh is an important source market for us at Thomas Cook India. The launch of our first outlet in Gorakhpur enables us to deepen our presence in the state and strengthen our reach across the region. Selected for its strategic location, this new outlet will enhance our ability to serve the growing and diverse travel needs of customers, offering convenient access to our services and a wide range of group and customised holiday solutions, right at their doorstep. My team and I look forward to co-curating memorable holidays for our customers, across destinations in India and overseas."

Corporate Background

Thomas Cook (India) Limited (TCIL) is India's leading omnichannel travel company established in 1881, offering services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Value Added Services, and Visa Services. The company operates multiple B2C and B2B brands including Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied TPro, Australian Tours Management, Desert Adventures, Travel Circle International Limited, Sterling Holiday Resorts Limited, Distant Frontiers, TC Tours, Digiphoto Entertainment Imaging, Go Vacation, and Private Safaris East & South Africa.

The Thomas Cook India Group spans 28 countries across 5 continents, making it one of the largest travel service provider networks headquartered in the Asia-Pacific region.

Ownership Structure

Fairbridge Capital (Mauritius) Limited, a subsidiary of Fairfax Financial Holdings Limited, is the promoter of TCIL with a shareholding of 64.77% of its paid-up capital.