Overview

At InfoComm India 2026, held in Mumbai on September 23, 2026, Singapore‑headquartered Yealink – an enterprise‑grade video‑conferencing and unified communications (UC&C) provider – highlighted that the rapid expansion of Global Capability Centres (GCCs), increasing AI adoption and the evolution of hybrid workplaces are creating a new wave of demand for intelligent enterprise communication and collaboration solutions in India.

Market Context

According to AVIXA’s 2025 Industry Outlook and Trends Analysis (IOTA), India’s professional AV market is estimated at $10.7 billion in 2025 and is projected to reach $14.0 billion by 2030. A Frost & Sullivan survey of business leaders and IT decision‑makers indicates that 84 % of organisations remain in the “exploratory” or “opportunistic” stages of AI maturity, signalling substantial headroom for further AI‑driven adoption in workplace collaboration.

Yealink’s Position and Offering

Yealink, which has more than 25 years of focused expertise in UC&C and ranks among the top three players in India, presented its AV ONE solution – a comprehensive AVoIP+ platform that consolidates audio, cameras, Microsoft Teams Rooms systems, AVoIP, room control and room‑booking into a single, centrally managed ecosystem. The solution aims to simplify Pro AV rooms, eliminate compatibility issues across multiple OEM devices, reduce complex cabling, and provide unified management.

Strategic Partnerships

Yealink emphasized its long‑term strategic partnership with Microsoft, spanning over a decade and encompassing Microsoft Teams devices and platform compatibility. It also highlighted collaborations with channel partners Wildcard Techno Services and Beetel to deliver integrated, AI‑powered communication solutions tailored to evolving workplace requirements.

Executive Comments

  • Zion Lee, Country Sales Manager (India) at Yealink, stated that the enterprise collaboration market in India is entering a new phase, with organisations increasingly building workplaces that improve productivity, collaboration and business outcomes, driven by GCC‑enabled cross‑geography collaboration.
  • Saket Taneja, Co‑Founder of Wildcard Techno Services, noted a 17‑year partnership with Yealink since 2009 and observed a shift from procuring individual devices to adopting integrated workplace ecosystems.
  • Himanshu Srivastava, Business Leader at Beetel, remarked that the rapid growth of GCCs is intensifying the need for dependable, interoperable and intelligent collaboration infrastructure.

Company Background

Yealink positions itself as an innovative and trusted UC&C technology partner, built on continuous in‑house R&D, rigorous quality standards and an engineering‑first culture. It serves global enterprises such as Siemens and Brose, delivering reliable, AI‑powered, enterprise‑ready communication solutions designed for scalable, mission‑critical environments worldwide.

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