Overview

ZetSIM, the travel eSIM brand of Zetexa Global, announced on 21 October 2026 that Indian travellers can now purchase mobile data for more than 180 countries and book airport Meet & Greet, lounge access and Fast‑Track services through a single app. The launch coincides with a rise in outbound Indian travel, which the Ministry of Tourism’s Annual Tourism Snapshot 2025 records at 3.28 crore departures, a 6.3 % year‑on‑year increase.

eSIM Data Plans

The eSIM plans cover 450 + local mobile networks on 4G or 5G where available, with prices starting at US$2.20 per plan. Every plan includes hotspot sharing, allowing a second device, tablet or laptop to connect. Plans can be purchased for a single country, a region or globally, with validity ranging from 3 to 180 days depending on the destination. Activation takes roughly 60 seconds; the eSIM is installed at home via a QR code over Wi‑Fi, and data service begins only when the device connects to a local network abroad, ensuring the purchase does not reduce travel time. The eSIM is reusable – only the data plan expires – and top‑ups are applied to the same eSIM without needing a new QR code. Physical SIM cards are offered for phones lacking eSIM capability.

Airport Services

  • Meet & Greet: Available at seven Indian airports – Delhi, Mumbai, Hyderabad, Bengaluru and two others – with Delhi listing 25 services across three terminals, Mumbai 15, Hyderabad 13 and Bengaluru 12. Globally, Meet & Greet covers 110 airports in 38 countries.
  • Lounge Access: Offered at 31 Indian airports and at more than 500 airports across 116 countries. Entry is via an emailed QR code, bookings open up to 60 days in advance, and cancellations are free until 24 hours before the visit.
  • Fast‑Track: Provides a reserved security lane at 48 airports, including Dubai, Abu Dhabi and Saudi Arabian airports, saving up to 40 minutes per journey. The service is sold mainly for departures and does not include a host.

Pricing for Popular Destinations

Sample starting prices listed on the ZetSIM website include US$3.00 for Singapore, US$3.20 for Japan, US$3.30 for Thailand, the UK, France, Germany, Italy, Spain and Greece, US$3.90 for Canada and US$4.30 for the UAE. Plans that are purchased but never activated qualify for a full refund.

Rewards and Subscription

Each paid eSIM or airport service order generates ZetCoins, a rewards point that can be redeemed as an instant discount on the next checkout. Zetexa Global also announced a forthcoming ZetPass – a US$3, 30‑day pass that provides a 50 % discount on eSIM purchases and a 10 % discount on airport services.

Customer Support and Adoption

ZetSIM provides 24/7 human support via WhatsApp and email. The app has amassed over 500,000 downloads and holds a 4.7‑out‑of‑5 rating based on more than 16,000 user reviews.

Regulatory and Operational Details

ZetSIM operates as a registered mobile virtual network operator (MVNO) in the United States, Canada and the United Kingdom. The service is legal in India because Zetexa Global holds a No‑Objection Certificate from the Department of Telecommunications. Indian customers must complete a brief KYC process using their passport, flight ticket and visa before the eSIM is issued. The Indian SIM remains active for calls, SMS and OTPs, ensuring bank OTPs are received while the eSIM supplies data.

Technical Compatibility

Supported devices include iPhone XS and later, Google Pixel 3 and later, and Samsung Galaxy S20 and later. Users can verify eSIM support by dialing *#06# to display a 32‑digit EID number. Phones purchased from carriers must be unlocked; a physical SIM alternative is available for non‑eSIM phones.

Company Background

ZetSIM has served more than one million travellers worldwide since its launch. It is a brand of Zetexa Global, founded in 2022 by Amit Agarwal (Founder & CEO) and Srujan Yeleti (Founder & COO). The company is headquartered in Bengaluru and was incubated at T‑Hub in Hyderabad. Website: www.zetsim.com.

Frequently Asked Questions

  • Legality: Buying an international eSIM in India is permissible with a NOC‑holding provider.
  • OTP Reception: OTPs continue to arrive on the Indian SIM in dual‑SIM phones.
  • Phone Support: Most recent flagship smartphones from Apple, Google and Samsung support eSIM; unlocked devices are required.