Q2 FY27 featured two distinct phases: July-August showed market softness and sluggish demand, while September marked a visible inflection with improved market activity
The company demonstrated operational agility to capture volume momentum as demand rebounded
Focus on service excellence yielded tangible results: transit reliability improved and turnaround time reduced
Service-led pricing discipline maintained, with realization per ton indexed at 107.5 in Express Logistics
Service quality index scaled to 110.2 in Q2 FY27
Business Segment Highlights
Consultative Logistics: Revenue grew 5.8% year-on-year for the quarter, reflecting deepening client wallet share and strong reference ability
Express Logistics: Revenue grew 7.7% year-on-year with volume stabilization
Key growth verticals: e-commerce, automotive, and chemical logistics (where the company claims market leadership)
New business development in Express Logistics in October was the highest ever in company history
Technology Initiatives
Rollout of new booking application with embedded artificial intelligence
Platform simplifies complex workflows, reduces manual intervention, and accelerates order processing times
Delivers intuitive customer experience while structurally lowering cost to serve
Management Transition
Mr. Vijay Nehra introduced as Chief Transformation Officer and Managing Director designate
Will take over as Managing Director and Chief Executive Officer effective January 1, 2027
Mr. Ketan Kulkarni moving to a new role at the Allcargo Group
Vijay Nehra's background includes experience across financial services, pharmaceuticals, FMCG, e-commerce and tech-led businesses, starting his career in supply chain at Hindustan Lever
Capital Expenditure Guidance
Express Logistics: Annual capex of ₹15-20 crores, including hub-related and expansion capex
Consultative Logistics: Capex linked to new business growth and new warehouses, estimated at ₹20 crores for the next year, primarily through operating lease model
Forward Guidance and Outlook
Management reaffirmed 5-year growth plan outlined in September 2025 analyst meet:
Revenue CAGR: 10% over 3 years, accelerating to 12% over 5 years
Gross margin CAGR: 10% over 3 years, expanding to 15% over 5 years
PBT CAGR: 20% over 5 years
Targeting 15% EBITDA margin by FY28
Expect strong festive demand in Q3 FY27, with October showing "very, very strong" performance with "good green shoots across all verticals and geographies"
Goal to grow 1 percentage point above market rate to gain market share in both Express and Consultative segments
Macroeconomic Context
India's Q1 GDP growth stood at 7.8%, expected to continue in similar range for FY27
High frequency indicators: E-Way Bill generation crossed 141 million run rate, GST collections maintained 14.7% year-on-year growth in September