Financial Performance Highlights

Quarter 2 FY27 (Q2):

  • Revenue: ₹265 crores, representing 14% year-on-year growth
  • EBITDA: ₹27 crores
  • EBITDA Margin: 10%
  • Profit Before Tax (PBT): ₹17 crores
  • Profit After Tax (PAT): ₹13 crores

First Half FY27 (H1):

  • Revenue: ₹526 crores, representing 16% year-on-year growth (highest ever H1 revenues in company history)
  • Profit Before Tax (PBT): ₹34 crores
  • Profit After Tax (PAT): ₹25 crores

Operational and Business Highlights

Order Wins and Renewals:

  • Secured over ₹74 crores in new orders and renewals during Q2 FY27
  • Key developments include:
  • Strategic partnership in the U.S. to deliver infrastructure cloud and cybersecurity services through offshore delivery center
  • Engagement with U.S. healthcare service provider to implement and support 24/7 AI-powered service desk
  • Selected by MIDC (Maharashtra Industrial Development Corporation) as system integrator for implementation, maintenance and support of Internet leased line connectivity solution across Maharashtra
  • Renewal of several long-standing customer engagements across pharmaceuticals, BFSI, real estate and medical devices

Business Segments Performance:

  • Services business (multi-year annuity contracts) grew 31% year-on-year in Q2
  • International revenues increased 36% in Q2
  • Government revenue declined from 23% to 13% in Q2

Strategic Initiatives:

  • Strengthening sales organization and go-to-market capabilities to build healthier balance between partner-led, consortium-led and direct business
  • Focus on increasing contribution from direct customer engagements
  • Building on leadership augmentation taken up earlier in the year
  • Priorities include strengthening sales execution, expanding direct customer relationships, enhancing delivery capabilities, and accelerating integration of AI across services

Working Capital and Balance Sheet

Trade Receivables:

  • Declined to ₹264 crores as of September 30, 2026 (from ₹320 crores as of March 2026)
  • Debtor days improved to approximately 84 days (from 96 days at end of FY26)

Liquidity Position:

  • Cash and cash equivalents: ₹185 crores as of September 30, 2026 (compared to ₹162 crores a year earlier)
  • Gross borrowings: ₹167 crores (increased from ₹98 crores year earlier)
  • Company maintains positive net cash position

Management Commentary and Outlook

Market Environment:

  • Enterprises remain committed to modernization, automation and digital transformation but are more deliberate in investment decisions
  • Extended evaluation cycles for larger transformation programs due to rapid AI innovation and technology superseding
  • Customer inquiries remain robust but large contracts taking longer to conclude
  • Smaller and midsized opportunities converting relatively faster

Government Business Outlook:

  • Seeing renewed activity in government segment after delays due to equipment and hardware cost increases
  • OEM prices showing signs of stabilization
  • Noida Safe City bid submission scheduled for November 6, 2026
  • Pipeline looks "very, very encouraging" with many case studies moving from initial requirement to RFP stage

Growth Strategy:

  • Targeting 20% CAGR growth
  • Three-pronged approach: partner-led business for scale, direct enterprise relationships for longevity, and government business for large ticket sizes
  • Focus on quality and sustainability of growth with greater revenue visibility and operating leverage

AI Implementation:

  • Seeing 32% L1 ticket deflection and 21% cost-to-serve reduction from AI desk
  • Focus on parallel runs before reducing direct people costs
  • Strategy includes increasing automation, using AI for preventive problem solving, and developing agentic ecosystem

Q&A Session Highlights

Order Book Concerns:

  • Management acknowledged order book decline from ₹120 crores to ₹74 crores
  • Attribute slowdown to cautious approach on government orders due to price increases affecting project viability
  • Note price stabilization since mid-October 2026, encouraging renewed bidding activity

Government vs Enterprise Mix:

  • Government projects typically have 60-40 revenue split (60% during 6-8 month build phase, 40% during 3-5 year maintenance phase)
  • Payments from government clients generally coming through without major delays
  • Enterprise customers provide longevity and stability despite smaller ticket sizes

Partnerships and M&A:

  • Actively pursuing OEM partnerships due to increased demand in product sales
  • Exploring acquisition opportunities in AI or cybersecurity domains
  • No specific companies shortlisted yet

Management Participants

  • Mr. Nitin D Shah, Founder, Chairman & Managing Director
  • Mr. Ramanan Ramanathan, Global Head of Strategy for Growth, Innovation and Partnerships
  • Mr. Nehal Shah, Joint Managing Director
  • Mr. Gopal Tiwari, Chief Financial Officer

Analyst Participants

  • Rushil Katiyar – Choice Equities
  • Hitesh Kadam – Arihant Capital Markets Limited