Financial Performance Highlights
Quarter 2 FY27 (Q2):
- Revenue: ₹265 crores, representing 14% year-on-year growth
- EBITDA: ₹27 crores
- EBITDA Margin: 10%
- Profit Before Tax (PBT): ₹17 crores
- Profit After Tax (PAT): ₹13 crores
First Half FY27 (H1):
- Revenue: ₹526 crores, representing 16% year-on-year growth (highest ever H1 revenues in company history)
- Profit Before Tax (PBT): ₹34 crores
- Profit After Tax (PAT): ₹25 crores
Operational and Business Highlights
Order Wins and Renewals:
- Secured over ₹74 crores in new orders and renewals during Q2 FY27
- Key developments include:
- Strategic partnership in the U.S. to deliver infrastructure cloud and cybersecurity services through offshore delivery center
- Engagement with U.S. healthcare service provider to implement and support 24/7 AI-powered service desk
- Selected by MIDC (Maharashtra Industrial Development Corporation) as system integrator for implementation, maintenance and support of Internet leased line connectivity solution across Maharashtra
- Renewal of several long-standing customer engagements across pharmaceuticals, BFSI, real estate and medical devices
Business Segments Performance:
- Services business (multi-year annuity contracts) grew 31% year-on-year in Q2
- International revenues increased 36% in Q2
- Government revenue declined from 23% to 13% in Q2
Strategic Initiatives:
- Strengthening sales organization and go-to-market capabilities to build healthier balance between partner-led, consortium-led and direct business
- Focus on increasing contribution from direct customer engagements
- Building on leadership augmentation taken up earlier in the year
- Priorities include strengthening sales execution, expanding direct customer relationships, enhancing delivery capabilities, and accelerating integration of AI across services
Working Capital and Balance Sheet
Trade Receivables:
- Declined to ₹264 crores as of September 30, 2026 (from ₹320 crores as of March 2026)
- Debtor days improved to approximately 84 days (from 96 days at end of FY26)
Liquidity Position:
- Cash and cash equivalents: ₹185 crores as of September 30, 2026 (compared to ₹162 crores a year earlier)
- Gross borrowings: ₹167 crores (increased from ₹98 crores year earlier)
- Company maintains positive net cash position
Management Commentary and Outlook
Market Environment:
- Enterprises remain committed to modernization, automation and digital transformation but are more deliberate in investment decisions
- Extended evaluation cycles for larger transformation programs due to rapid AI innovation and technology superseding
- Customer inquiries remain robust but large contracts taking longer to conclude
- Smaller and midsized opportunities converting relatively faster
Government Business Outlook:
- Seeing renewed activity in government segment after delays due to equipment and hardware cost increases
- OEM prices showing signs of stabilization
- Noida Safe City bid submission scheduled for November 6, 2026
- Pipeline looks "very, very encouraging" with many case studies moving from initial requirement to RFP stage
Growth Strategy:
- Targeting 20% CAGR growth
- Three-pronged approach: partner-led business for scale, direct enterprise relationships for longevity, and government business for large ticket sizes
- Focus on quality and sustainability of growth with greater revenue visibility and operating leverage
AI Implementation:
- Seeing 32% L1 ticket deflection and 21% cost-to-serve reduction from AI desk
- Focus on parallel runs before reducing direct people costs
- Strategy includes increasing automation, using AI for preventive problem solving, and developing agentic ecosystem
Q&A Session Highlights
Order Book Concerns:
- Management acknowledged order book decline from ₹120 crores to ₹74 crores
- Attribute slowdown to cautious approach on government orders due to price increases affecting project viability
- Note price stabilization since mid-October 2026, encouraging renewed bidding activity
Government vs Enterprise Mix:
- Government projects typically have 60-40 revenue split (60% during 6-8 month build phase, 40% during 3-5 year maintenance phase)
- Payments from government clients generally coming through without major delays
- Enterprise customers provide longevity and stability despite smaller ticket sizes
Partnerships and M&A:
- Actively pursuing OEM partnerships due to increased demand in product sales
- Exploring acquisition opportunities in AI or cybersecurity domains
- No specific companies shortlisted yet
Management Participants
- Mr. Nitin D Shah, Founder, Chairman & Managing Director
- Mr. Ramanan Ramanathan, Global Head of Strategy for Growth, Innovation and Partnerships
- Mr. Nehal Shah, Joint Managing Director
- Mr. Gopal Tiwari, Chief Financial Officer
Analyst Participants
- Rushil Katiyar – Choice Equities
- Hitesh Kadam – Arihant Capital Markets Limited