Allied Digital Services Limited – Investor Presentation Summary

Key Operational Highlights

  • Global workforce exceeding 3,000 skilled professionals operating across more than 70 countries
  • Service delivery metrics: 353 Open Tickets, 24 Open Monitoring Tickets, 177 Tickets Logged Today, 113 Monitoring Tickets Logged Today, 177 Tickets Resolved Today
  • Total historical tickets: 145,218 All Tickets, 132,498 All Monitoring Tickets, 144,382 Closed Tickets
  • Key drivers include AI-led automation, cybersecurity services, and digital infrastructure management

Segment-wise Performance

Not Specified

Financial Highlights

Q2 FY27 Performance (Consolidated):

  • Revenue: ₹265.32 crore
  • EBITDA (excl. Other Income): ₹104.76 crore
  • EBITDA margin: 39%
  • PAT: ₹12.59 crore
  • PAT margin: 5%
  • Basic EPS: ₹2.22
  • Diluted EPS: ₹2.21

Half Year FY27 Performance (Consolidated):

  • Revenue: ₹525.81 crore
  • EBITDA (excl. Other Income): ₹202.72 crore
  • EBITDA margin: 39%
  • PAT: ₹24.97 crore
  • PAT margin: 5%
  • Basic EPS: ₹4.42
  • Diluted EPS: ₹4.39

YoY/QoQ Comparison:

  • Q2 Revenue growth: 14% YoY, 2% QoQ
  • H1 Revenue growth: 16% YoY
  • Q2 EBITDA (excl. Other Income) growth: 20% YoY, 7% QoQ
  • H1 EBITDA (excl. Other Income) growth: 16% YoY
  • Q2 PAT decline: (18%) YoY, 2% QoQ
  • H1 PAT decline: (16%) YoY

Drivers of financial performance: Higher revenue growth offset by increased finance costs (46% YoY increase in Q2) and tax expenses (13% YoY increase in Q2)

Key Risks: Global operating environment remains selective with extended decision cycles for new technology investments

Geographical Revenue Split

Not Specified

Balance Sheet Snapshot

As of September 30, 2026:

  • Total Assets: ₹1,121.25 crore
  • Non-Current Assets: ₹280.25 crore
  • Current Assets: ₹841.00 crore (including Receivables: ₹264.09 crore, Other Current Assets: ₹525.78 crore)
  • Shareholders' Funds: ₹697.07 crore
  • Long term borrowings: ₹72.49 crore
  • Short Term Borrowings: ₹94.69 crore
  • Current Liabilities: ₹328.06 crore

Financial Health Insights: Strong asset base with increased receivables and current assets compared to March 2026

Capex & Cash Flow Health

Cash Flow for H1 FY27:

  • Cash Generated from Operations: ₹21.27 crore
  • Net Cash from Operating Activities: ₹16.37 crore
  • Cash Flow from Investing Activities: (₹3.75) crore
  • Cash Flow from Financing Activities: ₹29.35 crore
  • Net increase in Cash & Cash equivalent: ₹41.97 crore
  • Cash and cash equivalents as at closing: ₹185.16 crore

Investment Rationale: Focus on operational capabilities and service delivery infrastructure

Strategic & R&D Initiatives

AI Implementation Case Studies:

  • AI-Led Enterprise Support Transformation for leading FMCG enterprise with unified AI interaction layer and intelligent workflow automation
  • Embedding Agentic AI into Enterprise Operations for healthcare company with Teams-Native AI Service Layer
  • Real-Time Industrial & Smart City Visual Analytics with industrial vision analytics and safety compliance intelligence

Proof Points & Client Outcomes:

  • Automotive manufacturing: 18% line productivity increase, 97% detection accuracy, $1.4M annual savings
  • Cybersecurity operations: 65% alerts auto-triaged, 4x faster mean time to contain, 30% analyst time recovered
  • Managed services: 32% L1 ticket deflection, 44% faster MTTR, 21% cost-to-serve cut
  • Finance operations: 85% straight-through processing, 99.2% field-level accuracy, 5,400 annual hours saved
  • Microsoft 365 Copilot: 27% knowledge-worker productivity increase, 9 hrs saved per user/month

Expected impact on growth: Scalable AI-enabled digital backbone extendable across supply chain and distributor ecosystems

Strategic Rationale: Expanding into high-growth AI and automation markets, reducing operational costs through automation

Industry Trends & Business Environment

Macro/Industry Trends: Enterprise technology spending shifting beyond AI experimentation towards integrating intelligent automation into core operations

Impact on Company: Demand focused on modernizing infrastructure, improving productivity, strengthening cybersecurity, and delivering measurable business outcomes. Governments investing in smarter, connected infrastructure and data-driven public services.

Management Commentary & Growth Outlook

Strategic Outlook: "We are witnessing an important shift in enterprise technology spending, with customers increasingly moving beyond AI experimentation towards integrating intelligent automation into their core operations."

Growth Focus: Pursuing larger, more complex and multi-year engagements, strengthening direct customer relationships, and accelerating adoption of AI across service delivery model

Risks and Opportunities: Global operating environment remains selective with extended decision cycles for new technology investments

ESG Updates

Environment:

  • Energy saving initiatives across offices and delivery centers
  • Tree plantation programs
  • Plastic reduction through filtered water systems replacing bottled supply
  • E-waste management through NGO partners handling retired IT hardware

Social:

  • Grievance support system raised online or in person and tracked
  • Gender-neutral policy with opportunities for disabled colleagues
  • Equal opportunity standards across all geographies

Governance:

  • Core Value Pyramid with ethics and integrity at apex
  • Open Door Policy for raising concerns outside reporting line
  • Whistleblower Policy
  • Compliance with statutory regulation and labor law
  • Continuous communication through company-wide town halls

Recent Business Developments

  • Strategic partnership with US-based managed IT and cybersecurity services provider to deliver professional services across IT Infrastructure, Cloud and Cybersecurity
  • Engagement with leading provider of home health, personal care and hospice services to implement 24x7 AI-powered Service Desk
  • Selected by Maharashtra Industrial Development Corporation (MIDC) as System Integrator for Internet Leased Line Connectivity Solution across Maharashtra
  • Renewed multiple strategic customer engagements across pharmaceuticals, real estate, BFSI and medical devices