Summary of Key Information:

Reporting Period (Quarter/Year): Quarter and Half Year Ended September 30, 2026 (Q2 FY27)

Nature of Filing / Announcement: Outcome of Board Meeting under SEBI Listing Regulations

Audit Opinion:

Unmodified review report issued by Walker Chandiok & Co LLP for both standalone and consolidated results.

Key Financial Highlights [All amounts in Indian Rupees (₹) million]:

Standalone Results:

Quarter Ended September 30, 2026:

  • Revenue from Operations: ₹842.58 (vs ₹465.32 in Q2 FY26, +81% YoY; vs ₹642.87 in Q1 FY27, +31% QoQ)
  • Total Income: ₹881.06 (vs ₹481.62 in Q2 FY26)
  • Net Profit: ₹294.31 (vs Net Loss of ₹29.65 in Q2 FY26)
  • EPS: Basic ₹3.70, Diluted ₹3.67

Half-Year Ended September 30, 2026:

  • Revenue from Operations: ₹1,485.45 (vs ₹888.57 in H1 FY26, +67% YoY)
  • Total Income: ₹1,570.58
  • Net Profit: ₹371.96 (vs Net Loss of ₹80.87 in H1 FY26)
  • EPS: Basic ₹4.68, Diluted ₹4.64

Balance Sheet (Standalone) as of September 30, 2026:

  • Cash and Cash Equivalents: ₹201.82
  • Other Bank Balances: ₹1,987.60
  • Total Debt (Borrowings): ₹447.21
  • Other Equity: ₹8,536.72
  • Paid-up Equity Share Capital: ₹159.18

Consolidated Results:

Quarter Ended September 30, 2026:

  • Revenue from Operations: ₹2,713.55 (vs ₹1,793.25 in Q2 FY26, +51% YoY; vs ₹2,566.44 in Q1 FY27, +6% QoQ)
  • Total Income: ₹2,774.14
  • Net Profit: ₹219.16 (vs ₹2.88 in Q2 FY26)
  • EPS: Basic ₹2.75, Diluted ₹2.73

Half-Year Ended September 30, 2026:

  • Revenue from Operations: ₹5,279.99 (vs ₹3,592.18 in H1 FY26, +47% YoY)
  • Total Income: ₹5,397.66
  • Net Profit: ₹123.64 (vs ₹10.33 in H1 FY26)
  • EPS: Basic ₹1.56, Diluted ₹1.54

Exceptional Items (Consolidated):

  • Q1 FY27: Exceptional expense of ₹333.86 million due to cyber-enabled banking fraud at Czech subsidiary.
  • FY26: Exceptional income of ₹249.60 million received as compensation for breach of acquisition agreement.

Balance Sheet (Consolidated) as of September 30, 2026:

  • Cash and Cash Equivalents: ₹674.60
  • Other Bank Balances: ₹1,987.60
  • Total Debt (Borrowings): ₹447.21
  • Other Equity: ₹10,433.99
  • Goodwill: ₹3,297.99
  • Intangible Assets: ₹1,483.11

Segment-wise Performance:

The Chief Operating Decision Maker evaluates performance based on a single reportable segment: Cloud-based intelligent customer engagement software solutions (CRM services).

Corporate Actions:

Not Specified

Other Significant Information:

  • IPO Proceeds Utilization (as of September 30, 2026):
  • Total net proceeds: ₹3,229.08 million
  • Utilized: ₹1,470.53 million
  • Unutilized: ₹1,758.55 million (invested in fixed deposits)
  • Breakdown: Cloud infrastructure (₹504.16M utilized), R&D (₹105.32M utilized), Computer systems (₹10.92M utilized), Inorganic growth (₹850.13M utilized)
  • Acquisitions:
  • Acquired Session M Inc. and Session M Czech Republic s.r.o. on May 1, 2026, for US$6.86 million.
  • Acquired Kognitiv Solutions Inc. on May 1, 2025, for CAD 23.44 million.
  • Subsidiaries: Includes 12 subsidiaries across Singapore, UAE, USA, UK, Canada, Czech Republic, Malaysia, Indonesia, and China (Capillary Technologies Shanghai dissolved effective September 14, 2026).
  • Labour Code Impact: Recorded ₹Nil impact for current quarter from implementation of new Labour Codes.