Company Overview

Exato Technologies Limited (formerly Exato Technologies Private Limited), founded in 2016 and headquartered in Noida, specializes in digital transformation and customer experience solutions using advanced technologies including AI, Cloud, and Automation. The company serves industries including BFSI, Healthcare, IT/ITeS & BPO/KPO, Retail, Telecom, and Manufacturing.

Regulatory Disclosure Details

Document Type: Investor Presentation for Q4 & FY26 Earnings Call on Audited Financial Results for Quarter and Financial Year ended March 31, 2026

Regulatory Reference: Submitted pursuant to Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015

Financial Performance (Consolidated Basis, ₹ Lakhs)

Q4 FY26 Performance:

  • Revenue from Operations: ₹6,108.04 (up 70.37% QoQ from ₹3,585.13 in Q3FY26)
  • EBITDA: ₹682.63 (down 3.80% QoQ)
  • EBITDA Margin: 11.18% (down from 19.79% in Q3FY26)
  • Profit After Tax: ₹423.93 (down 7.77% QoQ)
  • PAT Margin: 6.94% (down from 12.82% in Q3FY26)

Full Year FY26 Performance:

  • Revenue from Operations: ₹16,799.58 (up 35.23% YoY from ₹12,422.55 in FY25)
  • EBITDA: ₹2,539.44 (up 59.29% YoY)
  • EBITDA Margin: 15.12% (up from 12.83% in FY25)
  • Profit After Tax: ₹1,608.88 (up 66.65% YoY from ₹965.45 in FY25)
  • PAT Margin: 9.58% (up from 7.77% in FY25)

Balance Sheet Position (FY26, ₹ Lakhs)

  • Total Shareholders' Funds: ₹8,830.75 (up from ₹4,234.78 in FY25)
  • Reserves and Surplus: ₹7,824.21 (up from ₹4,233.40 in FY25)
  • Total Assets: ₹12,340.49 (up from ₹9,524.37 in FY25)
  • Cash & Cash Equivalents: ₹1,967.20
  • Trade Receivables: ₹4,293.42
  • Intangible Assets under Development: ₹2,840.00

Business Structure and Expansion

Subsidiaries:

  • Exato.AI Pte. Ltd. (Singapore): Wholly owned subsidiary focused on IT and web-based solutions for Asia market expansion, virtual office at Shaw Centre, Singapore
  • Exato Technologies Pty Ltd (Australia): New subsidiary incorporated March 20, 2026, registered in New South Wales with paid-up capital of 75,000 AUD, focused on software design, development and deployment

Global Presence:

Operations across India, USA, UK, Middle East, Singapore, and Australia with delivery hubs in Noida, Mumbai, and Chennai.

Leadership and Governance

Board Appointments:

  • Dr. Milind Raman Godbole: Joined as Non-Executive, Non-Independent Director, bringing over three decades of technology services experience
  • Previous roles: Former CEO of GeBBS Healthcare Solutions (grew business from $12M to $165M revenue), President & COO of Aditya Birla Minacs Worldwide
  • Education: PhD in Technology Management from NMIMS (2024) specializing in AI, Business Process Modeling & Prescriptive Analytics

Management Team:

  • Mr. Appuorv K Sinha: Promoter, Chairman & Managing Director, 20+ years experience in CX, Analytics and Enterprise Technology
  • Mrs. Swati Sinha: Promoter & Whole-Time Director, responsible for HR and Administration
  • Mr. Naveen Krishna: Chief Revenue Officer (CRO), Global, 30+ years experience in revenue and P&L leadership

Solutions and Service Offerings

Comprehensive Solutions Portfolio:

1. CX as a Service (CXaaS): End-to-end management of customer experience platforms

2. Conversational AI: AI-powered virtual assistants for customer interactions

3. Automation as a Service: Automation of repetitive processes using AI and RPA

4. Workforce Management: Tools and analytics for service team optimization

5. Unified Communications & Infrastructure: Cloud-based communication platforms

6. ExatoIQ: Proprietary AI-powered platform for contact center optimization

7. Cloud ERP: Cloud-based enterprise systems implementation

Strategic Initiatives and Growth Strategy

Growth Roadmap:

  • Global Scale & GTM: Scaling operations across US, UK, Singapore & Australia with senior local leadership
  • Export Revenue Target: 60% of total revenue in 2-3 years (currently ~24%)
  • Customer Base Expansion: Target 500-600 customers from current 150+
  • IP Development: ₹680 lakhs allocated to develop proprietary platforms including Prompt Base Dialer, UAM, and CompliCall
  • IP Revenue Target: 25-30% of total revenue (currently 3-4%) at margins of 40-50%

Order Book Status:

  • Total Order Book: ₹600 crore
  • Delivered: ₹221 crore (36.83%)
  • Order in Hand: ₹379 crore (63.16%)

Technology Partnerships and Industry Recognition

Strategic Partnerships:

  • NICE Platinum Partner across South Asia, Middle East & APAC (only such recognition in region)
  • Expanded collaborations with global technology leaders and ERP partners

Awards and Recognition:

  • APAC Partner of the Year 2025 from NICE
  • APAC Enterprise New Logo Win 2025
  • APAC WEM Partner of the Year 2025
  • Platinum Partner status under NICE 360 SUCCEED Global Program 2026 (fifth consecutive year)

Annual Operating Plan FY2027 Priorities

  • Building sales-first culture with clear accountability
  • Sharpening go-to-market strategy across key geographies
  • Accelerating AI-led innovation across offerings and operations
  • Creating high-performance organization operating in synchrony

Q4 FY26 Strategic Investments

Profitability was intentionally moderated to build organizational and commercial infrastructure for next growth phase, including:

  • Operationalization of two new international subsidiaries
  • Induction of senior leadership across global locations
  • Participation in global industry events and partner forums
  • Investments in brand visibility and market reach expansion