Hinduja Global Solutions Limited – Investor Presentation Summary

Key Operational Highlights

  • Q4 FY2026 Revenue from Operations was Rs. 1,084.7 crore ($122.2mn); Full-year FY2026 Revenue from Operations was Rs. 4,307.4 crore ($485.3mn)
  • FY2026 was the best-ever year for new client signings with 79 wins across BPM and Digital services
  • HGS Agent X scale-up reached 23 active customers with 21 AI Assistants in production
  • Launched 8 new packaged solutions including AMLens, LoanFlow, KYC Vision, and Cloud FinOps Navigator
  • Net Promoter Score (NPS) improved by 12 points, placing HGS in the top quartile of industry benchmark with 68% Promoters

Key drivers of operational performance:

Record new client signings, scaling of AI solutions (HGS Agent X), and launch of new packaged solutions portfolio.

Segment-wise Performance

Not Specified

Financial Highlights

Revenue: Rs. 1,084.7 crore (Q4 FY2026); Rs. 4,307.4 crore (Full-year FY2026)

Total Income: Rs. 1,254.6 crore (Q4); Rs. 4,857.0 crore (Full-year)

Total EBITDA: Rs. 197.1 crore (Q4); Rs. 648.6 crore (Full-year)

EBITDA Margins: 15.7% (Q4); 13.4% (Full-year)

PAT Continuing Operations: Rs. (13.6) crore (Q4); Rs. (143.1) crore (Full-year)

Total PAT for the period: Rs. (13.6) crore (Q4); Rs. 4.9 crore (Full-year)

YoY/QoQ comparison:

  • Q4 Revenue declined 6.6% YoY from Rs. 1,161.1 crore (Q4 FY2025) but increased 0.9% QoQ from Rs. 1,075.4 crore (Q3 FY2026)
  • Q4 Total EBITDA declined 29.4% YoY from Rs. 279.2 crore but increased 47.4% QoQ from Rs. 133.7 crore
  • Full-year Total EBITDA declined 20.1% YoY from Rs. 811.8 crore (FY2025)

Drivers of financial performance: Increased other income of Rs. 170.0 crore in Q4 (45.5% QoQ growth) contributed to improved performance.

Key Risks: Not explicitly disclosed in the presentation.

Geographical Revenue Split

Revenue Split by Delivery Location (Q4 FY2026):

  • India: 42%
  • USA: 17%
  • Canada: 8%
  • UK: 13%
  • Philippines: 14%
  • Others: 6%

Revenue Split by Delivery Location (Full-year FY2026):

  • India: 42%
  • USA: 19%
  • Canada: 9%
  • UK: 10%
  • Philippines: 13%
  • Others: 7%

Balance Sheet Snapshot

As of March 2026:

  • Total Assets: Rs. 11,556.7 crore
  • Fixed assets and leases: Rs. 1,392.1 crore
  • Intangibles: Rs. 1,521.6 crore
  • Financial assets: Rs. 193.6 crore
  • Other non-current assets: Rs. 446.5 crore
  • Trade receivables: Rs. 871.8 crore
  • Financial assets-Others: Rs. 6,170.5 crore
  • Cash and bank balance: Rs. 568.9 crore
  • Total Equity: Rs. 8,436.1 crore
  • Total Borrowings: Rs. 1,294.0 crore
  • Net Treasury & Cash Surplus: Rs. 5,346 crore

Financial Health Insights: Strong liquidity position with net treasury surplus of Rs. 5,346 crore.

Capex & Cash Flow Health

Not Specified

Strategic & R&D Initiatives

AI Strategy: HGS launched 'Realized AI' - a production-ready AI implementation methodology with guaranteed outcomes in 90 days

Key Components: Team (18,000+ agent feedback loop), Method (90-day outcomes-first path), Workbench (plug-and-play accelerators)

Client Success Case: Case Assist AI solution for adult social care reduced checklist preparation time from 4+ hours to 30 minutes with ≈0% rework rate

Expected impact: Scaling across 40+ additional practitioners across 3 councils

Digital Media Business Initiatives:

  • Project GANGA: MOU with Government of Uttar Pradesh for state-wide digital inclusion initiative
  • Expected to connect over 2 million households with high-speed broadband in 2-3 years
  • Expected to generate employment for 100,000+ individuals and develop 8,000-10,000 entrepreneurs
  • OIL (HGS subsidiary) will be end-to-end enabler and knowledge partner

Industry Trends & Business Environment

AI Adoption Challenge: Majority of AI initiatives are getting stuck, creating demand for partners who can bridge promise and production

Digital Inclusion: Government initiatives like Project GANGA addressing connectivity gaps in under-connected and rural communities

Consumer Broadband Trends: Value migration toward higher-speed packages with >100 Mbps share growing from 10.7% to 15.0% YoY

Management Commentary & Growth Outlook

Strategic Outlook: "Enterprises are searching for a partner who bridges promise and production. AI isn't the differentiator today. Execution and results are."

FY Guidance: Not explicitly provided

Market Share Targets: Not specified

Risks and Opportunities: Not explicitly highlighted

Additional Updates

Dividend: Final Dividend of Rs. 5 per equity share recommended for FY2026, subject to shareholder approval

Awards Won:

  • HGS AMLens named Innovative Product Winner
  • HGS features in the Leader category
  • Recognized amongst Top 50 Data & Analytics Teams in 2025
  • Winner in Behavioral AI Solution of the Year category
  • Best Employee Engagement Program and Best Social Impact Program
  • HGS DaVinci won in 'AI in Customer Service – Best Outcomes' category
  • HGS AMLens won Gold in Innovation in Cybersecurity & Privacy
  • Recognized for 'Most Innovative Practice' in Excellence in Best Industry AI Application
  • Bronze in Innovative Use of Technology in Customer Service
  • GPTW certified in the US and Colombia