• The document is a regulatory filing and transcript for an earnings conference call hosted by ICICI Lombard General Insurance Company Limited to discuss the financial performance for the quarter ended June 30, 2026 (Q1 FY2027).
  • The earnings conference call was held on Wednesday, July 15, 2026. The specific time and time zone were not disclosed in the provided text.
  • The stated purpose of the event was to discuss the company's Q1 FY2027 financial results, provide business updates, and address analyst questions.
  • The meeting was scheduled after the earnings announcement, as evidenced by the reference to previous letters dated July 7, 2026 and July 15, 2026.
  • Management participants included:
  • Mr. Sanjeev Mantri – MD & CEO
  • Mr. Gopal Balachandran – CFO
  • Mr. Anand Singhi – Chief - Corporate, International, Bancassurance (KRG) & Government Business
  • Mr. Girish Nayak – Chief Enterprise AI & Technology
  • Mr. Sandeep Goradia – Chief Retail Business Strategy & Solutions Team
  • Mr. Gaurav Arora – Chief Commercial Lines & Motor (Underwriting & Claims)
  • Mr. Girish Sehgal - Chief Health UW & Claims, Customer Service & Operations
  • The transcript of the earnings conference call was attached to the filing and will be made available on the Company's website at www.icicilombard.com.
  • The company included standard forward-looking statement disclaimers, noting that any forward-looking comments are based on current information and involve risks and uncertainties.

Financial Highlights & Key Discussion Points (as disclosed in the transcript):

Economic & Industry Context:

  • Domestic real GDP expanded by 7.8% YoY in Q4 FY2026 and 7.7% for full FY2026.
  • General Insurance Industry Gross Direct Premium Income (GDPI) growth was 10.9% for Q1 FY2027.
  • Commercial segment de-grew by 8.6%.
  • Motor segment grew 13.9%.
  • Health segment grew 20.1% (Retail Health: 31.6%, Group Health: 14.0%).
  • Industry Combined Ratio (CoR) deteriorated to 117.8% for FY2026 from 112.6% for FY2025.

Supreme Court Judgment Impact:

  • A June 11, 2026 Supreme Court judgment recognized the economic value of unpaid domestic work for Motor Third-Party (TP) compensation.
  • The company made a prudent provision of ₹ 1.65 billion (₹ 165 crore) for this judgment in its Q1 financials, impacting the Combined Ratio by 2.8%.
  • The industry Motor TP loss ratio is preliminarily expected to increase by 12-15%.
  • The General Insurance Council has filed a revision petition seeking a review of the order.

Company Performance (Q1 FY2027):

  • Gross Direct Premium Income (GDPI): ₹ 83.18 billion, growth of 7.5% YoY (Industry: 10.9%). On an "n" basis (1/n accounting for long-term products), growth was 8.5%.
  • Combined Ratio (CoR): 107.2% (Q1 FY2026: 102.9%). Excluding the Supreme Court provision (₹1.65B impact) and two large fire losses (₹0.63B impact), CoR was 102.3%.
  • Profit Before Tax (PBT): ₹ 5.36 billion, a de-growth of 46.1% YoY.
  • Profit After Tax (PAT): ₹ 4.03 billion, a de-growth of 46.0% YoY. Excluding the one-off impacts, PAT de-grew by 23.0% to ₹ 5.75 billion.
  • Return on Average Equity (ROAE): 9.6% (Q1 FY2026: 20.5%). Excluding one-offs, ROAE was 13.6%.
  • Investment Income: ₹ 11.74 billion (Q1 FY2026: ₹ 12.88 billion). Net capital gains were ₹ 1.83 billion (Q1 FY2026: ₹ 3.80 billion).
  • Solvency Ratio: 2.71x as of June 30, 2026 (March 31, 2026: 2.67x).

Segment-wise Performance:

  • Commercial Lines: De-grew 13.8% YoY due to extreme competitive intensity, particularly in Fire insurance. Focus increased on SME business (33.6% of commercial lines vs. 28.4% in Q1 FY2026).
  • Motor Insurance: Grew 14.0% YoY, in line with the industry. Maintained market leadership with a 10.5% share. New vehicle sales growth was 33.6% on a unit basis (industry: 14.9%). Portfolio mix: Private Car (49.8%), Two-wheeler (28.7%), Commercial Vehicle (21.5%).
  • Health Insurance: Grew 24.9% YoY (industry: 20.1%).
  • Retail Health grew 69.5% YoY (industry: 31.6%), improving market share to 4.5% from 3.5%. Long-term book contribution in new retail health business was 53.4% (Q1 FY2026: 31.8%).
  • Group Health grew 16.3% YoY, with a market share of 10.3%.

Operational Initiatives & Metrics:

  • IL TakeCare App: 22.1 million downloads. GWP from the app was ₹ 1,545.3 Mn in Q1 FY2027 (₹ 932.0 Mn in Q1 FY2026). Leads increased >50% YoY. Health and travel claims serviced through the app: 168,521 (Q1 FY2026: 141,116).
  • Motor Claims: Preferred Partner Network (PPN) serviced 75.6% of non-OEM claims. NPS score for Motor claims was 69 for FY2026. Began using the Account Aggregator framework.
  • Health Claims: 99.0% of total claims paid within 30 days. NPS for Health claims was 73 for FY2026.
  • IL Sahayak: Assisted ~30,000 customers in Q1 FY2027. 93.0% of surveyed customers rated their experience ≥4.5/5.
  • Digital Transformation: Digital interactions reached 624K in Q1 FY2027 (214K in Q1 FY2026). Digital contribution increased to 69.0% in Q1 FY2027 (36.0% in Q1 FY2026) and further to 71.0% in June 2026. Call Centre NPS improved to 76 (Q1 FY2026: 60).

Additional Notes Section

  • The filing included an attachment: the transcript of the earnings conference call for the quarter ended June 30, 2026.
  • The document itself is a regulatory compliance filing (under Regulation 30 of SEBI LODR) and does not contain new financial data beyond what was discussed in the referenced transcript and previous results announcements.
  • The company explicitly stated that the transcript contained forward-looking statements subject to risks and uncertainties.