India Post Achieves Historic Revenue Milestones
The Department of Posts has achieved a significant milestone by crossing the ₹4,000 crore quarterly revenue mark for two consecutive quarters for the first time in its history. During the first half of FY 2026-27 (April-September 2026), the Department recorded total revenue of ₹8,212.7 crore, representing a 24% year-on-year growth compared to ₹6,636 crore in the corresponding period of the previous financial year.
Quarterly Performance Breakdown
In Q2 (July-September 2026), India Post earned ₹4,201.5 crore, registering 25% year-on-year growth and a 5% sequential increase over Q1. All six business verticals demonstrated strong year-on-year growth, with Parcels leading at 71% growth, generating ₹318.9 crore in Q2. The Postal Life Insurance/Rural Postal Life Insurance (PLI/RPLI) segment grew by 44%, Mails by 36%, International Relations & Global Business by 38%, and Post Office Savings Bank (POSB) by 18%. POSB contributed ₹1,987 crore in the quarter, while PLI/RPLI achieved 92% of its quarterly target.
Regional Performance and Operational Efficiency
Seven Postal Circles achieved 90% or more of their proportionate Q2 targets, with Bihar leading at 97.15%, followed by West Bengal at 97.07% and North East at 94.79%. For the first half of the fiscal year, West Bengal recorded 95.72% target achievement, followed by Bihar at 95.12% and Andhra Pradesh at 94.63%. Eighteen of the 23 Postal Circles improved their target achievement over Q1. The Department's Expenditure Cost Ratio reached 42% including pension expenditure and 62% excluding pension expenditure, with twenty-two Circles showing improvement in their ratios over Q1.
Leadership Recognition and Strategic Direction
Andhra Pradesh Postal Circle was recognized for its Q1 performance (April-June 2026), while Bihar Postal Circle received recognition for Q2 performance. Union Minister of Communications Shri Jyotiraditya M. Scindia emphasized sustaining growth through customer acquisition, service excellence, and retention strategies. He called for greater business diversification, innovation, flexible pricing for bulk customers, and accelerated digitalization of services to enhance customer experience and operational efficiency. Minister of State Dr. Chandra Sekhar Pemmasani stressed workforce empowerment, accountability, standardized procedures, and real-time monitoring to address parcel delivery delays.
Future Focus Areas
The ministers directed Postal Circles to sustain growth momentum during the festive and peak parcel season, strengthen Parcels and International Relations & Global Business verticals, accelerate onboarding of Citizen-Centric Services in collaboration with State Governments, and maintain expenditure discipline. The Department will adopt a cluster-based approach focusing on Agro-Logistics and International Business; MSMEs, ODOP and Tourism; and Citizen-Centric Services, Financial Inclusion, Insurance and Rural Logistics, leveraging its extensive network to unlock new business opportunities and advance toward financial sustainability.