• Event Type: Earnings Conference Call to discuss financial results for the quarter (Q4) and year ended 31st March 2026.
  • Date and Time: The call was held on Wednesday, May 27, 2026. A specific time was not disclosed in the transcript.
  • Purpose: Discussion of quarterly and annual financial results and operational performance.
  • Management Participants: The call was attended by:
  • Mr. Sanjay Kumar Jain, CMD
  • Mr. Sudhir Kumar, Director of Finance and CFO (not present due to personal reasons)
  • Mr. Rahul Himalian, Director (Tourism & Marketing)
  • Mr. Manoj Sharma, Director (Catering Services)
  • Moderator: The call was moderated by Mr. Rahul Jain from Dolat Capital Markets Private Limited.
  • Compliance: The document is a submission under Regulation 30 of the SEBI (LODR) Regulations, 2015. The transcript itself is the enclosed outcome of the meet.

Financial Highlights & Strategic Themes (As Disclosed)

Full Year FY26 Performance (Ended March 31, 2026):

  • Revenue from operations stood at Rs. 5,215 crores, a growth of 11.55% YoY (vs. Rs. 4,675 crores in FY25).
  • Total Revenue was Rs. 5,475 crores, up 11.64% YoY.
  • EBITDA was Rs. 1,666 crores, up 7.48% YoY (vs. Rs. 1,550 crores).
  • Profit After Tax (PAT) was Rs. 1,393 crores, up 6% YoY.
  • The company declared a total dividend of Rs. 720 crores for FY26 (Rs. 680 cr interim + Rs. 40 cr final proposed).

Segment-wise Performance for FY26:

  • Catering: Revenue of Rs. 2,399 crores (up 12.89% YoY).
  • Rail Neer: Revenue of Rs. 391 crores (up 3.17% YoY); Profit grew 21.74%.
  • Internet Ticketing: Revenue of Rs. 1,536 crores (up 7.71% YoY); Profit grew 7.55%.
  • Tourism: Revenue of Rs. 890 crores (up 19.46% YoY); Profit grew 36.17%.

Q4 FY26 Performance:

  • Revenue from operations was Rs. 1,460 crores, up 15.05% YoY (vs. Rs. 1,269 crores in Q4 FY25).
  • Profit was Rs. 447 crores, compared to Rs. 472 crores in Q4 FY25.
  • EBITDA was Rs. 399 crores, with an EBITDA margin of 27.33%.
  • The dip in profit and margin was attributed to exceptional items, including the non-recurrence of a Rs. 48 crore legacy income from the previous year, higher CSR allocation (Rs. 31 cr vs. Rs. 7 cr), and higher ECL provisioning (Rs. 16 cr vs. Rs. 8 cr).

Segment-wise Performance for Q4 FY26:

  • Tourism: Revenue of Rs. 304 crores (up 10.95% YoY); EBITDA margin at 16%.
  • Internet Ticketing: Revenue of Rs. 390 crores (up 4.56% YoY); EBITDA margin at 76%; Market share of reserved railway tickets is 89%.
  • Catering: Revenue of Rs. 671 crores (up 26.84% YoY); Margins were impacted by a higher mix of train catering and pilot initiatives.
  • Rail Neer: Revenue of Rs. 95 crores (up 3.26% YoY); Margins improved due to operational efficiencies.

Key Q&A Takeaways from Management:

  • Capital Allocation: Priorities are improving e-ticketing infrastructure, expanding Rail Neer (4 new plants, expansion of 2 existing), and entering the hotel business. A buyback is a decision for DIPAM/Ministry of Finance.
  • Margins: The company aims to maintain ~30% EBITDA margins long-term. The Q4 dip to 27% was due to exceptional items; the FY26 margin was 31.95%.
  • Convenience Fee: No immediate plans to change the structure.
  • Payment Aggregator License: Application is on track for the RBI's August 2026 deadline; a tech partner has been onboarded.
  • Election Special Trains: Generated revenue of Rs. 2.38 crores in Q4 and Rs. 6.77 crores for the full year.

Additional Notes Section

  • The document is the enclosed transcript of the earnings call, submitted as an attachment to the stock exchanges.
  • Financial data was extensively disclosed during the call, as detailed in the summary above.
  • The Director of Finance, Mr. Sudhir Kumar, was not present on the call due to a personal casualty in his family.