Key Financial & Operational Performance (Q1 FY27)

Assets Under Management (AUM)

  • AUM stood at ₹8,001 crores, representing a growth of 61% year-on-year and 13% quarter-on-quarter.
  • On-book AUM was ₹3,716 crores.
  • Off-book AUM was ₹4,284 crores, constituting 53.6% of the total AUM (up from 49.7% in the previous quarter).
  • The split between on-book and off-book AUM is 46:54.

Disbursements

  • Quarterly disbursements were ₹3,812 crores, up 37% year-on-year.

Profitability

  • Profit After Tax (PAT) was ₹95 crores, an increase of 59% year-on-year and 16% quarter-on-quarter.
  • Return on Average AUM was 5.05%.
  • Return on Average Equity was 21.20%.
  • Pre-Provisioning Operating Profit (PPOP) was ₹256 crores, up 42% year-on-year.
  • Total Income was ₹677 crores, up 45% year-on-year. As a share of average AUM, total income fell by 249 basis points quarter-on-quarter, a deliberate strategy.

Asset Quality & Credit Cost

  • Credit cost was 6.80% of average AUM, down from 7.02% in Q4 FY26 and 8.85% in Q1 FY26. The company is tracking towards its guidance of a 15% reduction in credit cost for FY27.
  • Stage 2 assets stood at 3.15%, improved from 3.9% year-on-year. The quarter-on-quarter increase was described as seasonal.
  • Gross NPA was 2.25% and described as "range bound".
  • Net NPA was 0.36%.
  • Collection efficiency was 96.82%.
  • Provisioning coverage is conservative: Stage 3 ECL coverage at 84.1% and Stage 2 coverage at 80.4%.

Customer Metrics

  • Registered users grew 33% year-on-year to 74.6 million.
  • Total customers served reached 12.25 million, an increase of 26% year-on-year.
  • Organic channel sourcing contributed 31% of new customers, up from 27% last quarter and an average of 23-24% for FY26.

Balance Sheet & Capital

  • Net worth grew to ₹2,245 crores, nearly four times its level in March 2023, built on retained earnings and the May 2026 IPO.
  • Capital Adequacy in the NBFC subsidiary rose to 40.2% from 25.3% last quarter, significantly strengthened post-IPO.
  • The company is supported by more than 45 lending partners.
  • Opex as a percentage of AUM improved to 18.0% from 19.9%, indicating operating leverage.

Business Segment Update: Loan Against Property (LAP)

  • LAP AUM stands at ₹617 crores, accounting for 7.7% of total AUM.
  • The business operates across 101 branches in eight states.
  • It is described as a technology-enabled product featuring model-based underwriting, AI-validated property valuation, and smart document processing.
  • The company expects the LAP business to achieve breakeven by Q3 FY27.
  • Over 40% of LAP customers are sourced from the existing personal loan customer base.
  • The target ROE for the LAP business is 20%+.

Technology & AI Initiatives

  • The company's underwriting stack analyzes over 7,200 signals per borrower.
  • Underwriting models have evolved to transformer-based systems (similar to GPT) with an AUC (Area Under the Curve) of 74%, up from 66% in 2023. This performance is 2.5x better than using a bureau score alone.
  • In collections, AI voice agents now recover at more than 80% of human efficiency (up from 70%).
  • A multi-agent fraud system runs over 50 separate checks, including for deep fakes and forged documents.
  • AI-assisted support covers 100% of calls for quality and has cut response time to under 90 seconds.
  • More than 80% of the company's code is now written with AI assistance.

Strategic Developments & Outlook

  • The company is deliberately acquiring a higher proportion of high-quality, lower-risk customers, who are priced lower, leading to a reduction in revenue margin but improved overall profitability.
  • The company paused lending in ~450 pin codes in the previous quarter based on early warning signals. It has since reopened 40% (180 pin codes) of these as signals turned modestly positive, while 270 remain paused.
  • The company has begun building capabilities in mutual fund distribution through a subsidiary that has secured AMFI registration, aiming to enhance fee income from its existing customer base.
  • Management reaffirmed its FY27 guidance for AUM growth, Gross NPA, credit cost, and profitability (ROE/ROA).
  • The long-term growth strategy focuses on the personal loan and LAP segments, with an aspiration to add new lending products (e.g., gold loan, business loan) over a decade-long horizon.

Funding & Cost of Funds

  • The reported cost of borrowing for the quarter was influenced by a change in calculation to a daily average basis and the timing of debt raises near the quarter-end.
  • One incremental debt raise in Q1 was done at a loaded cost of 12.9%.
  • Management guidance indicates an expected reduction in the overall cost of borrowing by a minimum of 100 basis points over the next three quarters, with the potential for a 200-300 bps reduction over three years.
  • The company is engaged with rating agencies (India Ratings, CRISIL) for a potential upgrade, which could meaningfully impact borrowing costs in FY28.

Market & Macro Context

  • The Indian economy was described as "steady," which benefits lenders.
  • The RBI's neutral stance and unchanged rates provide predictability.
  • Two developments were noted for monitoring: geopolitical risk in West Asia potentially affecting oil prices and customer confidence, and the RBI's push on FCNR(B) deposits easing system liquidity.
  • Management noted a divergence in industry bureau data, with headline asset quality appearing benign but stress building in pockets, particularly in small-ticket loans and instances of multi-borrowing.